Experience

• 

  Komatsu Mining

  • United States
  • Mining
  • 700 & Above Employee

  • Director, Global Service Excellence

    • Jun 2023 - Present

    Drive customer obsession through global service excellence in delivering world class service support for Komatsu underground soft rock mining equipment; develop and implement a customer obsessed service strategy and standards. Closely colloborate with our global markets to optimize service revenue growth through innovation and enhanced customer digital experience.

  • Global Product Director, Service Products and Haulage

    • Jan 2022 - Jun 2023

    Development of global service and product strategies.Product-line sales, marketing and profitability responsibility.Global product management including product development, engineering and services & service product offerings. Compelling product solutions to solve customers toughest mining problems

  • Global Product Director, Service Products and Consumables

    • Apr 2017 - Jan 2022

    Komatsu Mining Corporation was formed after Komatsu America acquired JoyGlobal. I am responsible for the global underground mining business encompassing the global installed base.My responsibilities include:- Market analysis to identify growth opportunities,- Managing engineering through new product development,- Route to market strategies including operations strategies (where-to-make)- Marketing,- Product margins and incremental revenue

• 

  Joy Global Inc.

  • Mining
  • 700 & Above Employee

  • Global Product Director, SP&C

    • Nov 2015 - Mar 2017

    Product management with cross functional responsibilities Global product strategy and product roadmap aligned to the overall company strategy and objectives New product development by leveraging latest technology development trends Product gross margin and business model Effective team building across all functions Differentiated sales proposals by benchmarking competitive products Product marketing materials Joint ventures with leading industry partners and new business development Intellectual property (IP) ownership

  • Engineering Director, Room and Pillar / ED systems

    • Sep 2013 - Oct 2015

    Engineering management Product life cycle management Budget and cost center responsibility Effective Project Management to execute New Product Development goals and objectives Engineering strategy aligned with Product strategy Outsource overflow engineering capacity Talent management and retention Compliance to global regional safety regulations and policies

  • Director of Engineering

    • Nov 2010 - Sep 2013

    Manufacturing support Application engineering Product support through effective field issue resolution Operational excellence Voice of the Customer (Technical issues and Product short comings) for input into the global Product strategy

• 

  David Brown Gear Systems Limited

  • United Kingdom
  • Industrial Machinery Manufacturing
  • 700 & Above Employee

  • Director Engineering

    • Nov 2006 - Oct 2010

    Engineering management Field Engineering Quality management system (ISO 9000 and 9001) and Quality Control Manufacturing engineering New product design and development

  • Engineering Manager

    • Sep 2004 - Oct 2006

    Engineering design control Customer liaison Lean manufacturing and Lean engineering Engineering proposals Design for SixSigma (DFSS)

  • Continuous Improvement Manager

    • May 2003 - Aug 2004

    Continuous improvement running several Kaizen events Lean SixSigma and business process improvements Greenbelt mentoring and training Lean manufacturing

  • Production Manager - Standard Products

    • May 2001 - Apr 2003

    Production management Production scheduling Industrial relations Capital projects

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  Murray & Roberts

  • Rosslyn, Pretoria, South Africa

  • Operations Manager

    • Apr 1995 - Apr 2001
    • Rosslyn, Pretoria, South Africa

    Product costing Supply chain management Legal appointee under the OHSACT 1983 Logistics Manufacturing control and planning Plant maintenance Quality controlQuality assurance - Introduce ISO 9001

• 

  ArcelorMittal

  • Vanderbijlpark Area, South Africa

  • Senior Engineer

    • Jan 1990 - Apr 1995
    • Vanderbijlpark Area, South Africa

    Project management - Drafting of tenders, adjudicating tenders, technical proposalsPlant development - New designs to improve plant maintenance, failure analysisPredictive maintenence - Vibration analysis, Thermography, lubrication analysisManaging pool of Technicians - Special capital projects, budget, engineers-in-training Project management Plant development and process improvement Predictive maintenance strategy and practices Technical plant maintenance and management Mechanical engineering design