Experience

• 

  Civil Contractors Federation Victoria

  • Melbourne, Victoria, Australia

  • RTO and Finance Administrator

    • Feb 2022 - Present
    • Melbourne, Victoria, Australia

• 

  Leadership Management Australia (RTO #3908)

  • Australia

  • Data and Compliance Officer

    • Mar 2018 - Jan 2019
    • Australia

• 

  Care Training Institute

  • Frankston, Victoria, Australia

  • Compliance Support Officer

    • Aug 2017 - Jan 2018
    • Frankston, Victoria, Australia

• 

  Milcom Institute

  • Clayton, Victoria, Australia

  • Student support Officer

    • Mar 2017 - Jul 2017
    • Clayton, Victoria, Australia

• 

  Training Partners Australia

  • Melbourne, Australia

  • RTO Student Services Officer

    • Aug 2016 - Mar 2017
    • Melbourne, Australia

• 

  AFL SportsReady

  • Melbourne, Australia

  • RTO Administrator Officer

    • May 2016 - Jul 2016
    • Melbourne, Australia

• 

  ChasePerfomance

  • Melbourne, Australia

  • Student Support Officer & Enrolment Officer

    • Nov 2015 - Feb 2016
    • Melbourne, Australia

    ● Enrol students into student management systems, Process and manage files/documents.● Ensure timely and accurate data entry and management of all program data.● Input student performance data into student management systems.● Responsible for quality check and compliance check for all documents (Enrolment pack,Pre training review, LLN,training plan,identity,assessments, pre qualification if provided).● Responsible to generate report to keep record of students progress.● Following up outstanding work from trainers/assessors.● Manage the processing of Credit Transfer applications to accompanied by copy of student’s Statement of Attainment.● Helping Management team to set up new processes.● Assisting in all areas designated by RTO Compliance manager & Operational Manager including process completion of student results and manage the process of withdrawals.● Assisting and training team members for internal audit.

• 

  iTFE: Institute of Training & Further Education

  • Australia
  • Education Administration Programs
  • 1 - 100 Employee

  • Student Support and Administrative Officer

    • Aug 2014 - Sep 2015

    ● Responsible for the management of all student enquiries(face to face as well as phone and email contact).● Work unsupervised and answerable to the National RTO administration and Compliance manager.● Clearing the student request box on a daily basis and distribute requests to appropriate person to respond.● Liaise with other administration staff or department managers to ensure student requests and/or enquiries are addressed in a timely manner.● Assist and support the admission team to follow up student paperwork required for enrolment.● Provide training and supervise new data entry and records team members.● Liaise with students and trainers for catch up classes are required or requested by student.● Assist and support the admission team to follow up student paperwork required for enrolment, Liaise with National RTO Administration and Compliance Manager regarding re­ enrolments.● Receive evidence of participation, update on group lists and submit to National RTO Administration and Compliance Manager or RTO Compliance Support Officer for compliance review.● Manage the processing of Credit Transfer applications to accompanied by copy of student’s Statement of Attainment.● Process RPL applications in iCare as directed by the Training Centre Manager or National RTO Administration and Compliance Manager.● Complete enrolment into iCARE by finding student details, attach course, funding source code and tuition fee. Submit completed enrolment files to accounts for invoice completion.● Understand and comply with AQTF Standard 10 ­ Issuing AQTF qualifications and Statements of Attainment.● Assisting in all areas designated by RTO Compliance manager including process completion of student results and manage the process of withdrawals.● Ability to support receptionist and assist Trainers with Work placement(Portfolio of evidence).

  • Data Entry/Records Officer

    • May 2014 - Jul 2014

    ● Input student performance data into iCare student management system.● Process and manage files/documents.● Enter all student and course data into system.● Take a phone, Email and internet bookings for short course.● Assist in any other area as designated by the RTO Manager.

• 

  Subway

  • Melbourne, Australia

  • Supervisor

    • May 2012 - Jun 2014
    • Melbourne, Australia

    ● Primary duties are customer service, Assist customers with their orders.● Prepare food/sandwich to customer specification.● Manage stock, prep work, food quality and cleaning.● Operate cash register.

• 

  Kidsafe Victoria

  • Melbourne, Australia

  • Data entry clerk (Volunteer Work)

    • 2012 - 2012
    • Melbourne, Australia

    ● Pay attention to surveys.● Enter all survey details into monkey survey software tool with accuracy.● Generate survey reports.