Experience

• 

  Synergy Group Australia

  • Canberra, Australia

  • Manager

    • May 2017 - Present
    • Canberra, Australia
• 

  Cricket Australia

  • Canberra, Australia

  • Cricket Umpire

    • Nov 2012 - Present
    • Canberra, Australia
• 

  TechnologyOne

  • Canberra, Australia

  • Business Consultant

    • Apr 2016 - May 2017
    • Canberra, Australia
• 

  Synergy Group Australia

  • Canberra, Australia

  • Senior Consultant

    • Apr 2015 - Apr 2016
    • Canberra, Australia
• 

  Connexxion Business Solutions

  • Canberra, Australia

  • ERP Implementation Consultant (UNIT 4 - Agresso)

    • May 2012 - Apr 2015
    • Canberra, Australia

    Working as an ERP implementation consultant specializing in Finance , contributes the knowledge in to Project management, Service management, Supply chain etc.Involve in Business process mapping and business process re-engineering, advising clients to stream line their business according to the g...

• 

  IFS

  • Sweden
  • Software Development
  • 700 & Above Employee

  • Senior BSA/ Senior Test Analyst

    • Jul 2009 - Feb 2012

    Project : Scandinavian Support Center (RCSC)Description : Provide Implementation, Development and Support Services for Scandinavian Region IFS Customers. Carried out extensive testing in upgrade projects, new implementations and customizationsSpecial Assignment : One of the Main Contact Person for IFS Finance and IFS Business Analytics (Business Intelligence) product area in Scandinavian Support Center. Involved in the Client support project for Brightpoint and worked in the Dubai site.Involved in the upgrade project for Arya Sasol Polymer company in Iran for IFS Business Performance (Business Intelligence tool).Scandinavian Support Center – Main Responsibilities:• Analyzing Cases reported by Customers in Scandinavian Region.• Monitor Cases queues, track & document resolutions. • Directly access customer production environment and provide functional recommendation to Business Issues confront by uses on a day to day basis.• Provide Expert Functional Knowledge to other Support Centers and Development Centers in IFS.• Directly contact following globally renowned customers and be one of the direct contact persons when report a problem.SAAB AB IKEACELLMARK AB GINA TRICOTPATNERTECH AB DHL EXPRESSSTATNETT SF VOLVO CARSTERMA AS BMWLFV ROLLS-ROYSØSTFOLD ENERGI AS RECSOLAORIFLAMECLOETTA SVERGI AB HAMWORTHY GAS SYSTEMS ASMUNTERS EUROPE AB BRIGHTPOINT SWEDEN ABResponsibilities – Senior Test Analyst•Gather Business Requirement of the client•Define Scope of the Product Verification Testing needed (PVT) •Identify New Test Specification Requirements for new developments.•Identify Functional areas that will be Affected•Identify Resource Requirement for detailed Testing

  • BSA /Test Analyst

    • Sep 2005 - Jul 2009

    Project : IFS Global R & D.Description : Global R&D team for finance, handling all finance-support issues for customers and support centers all around the world. Quality assurance and testing of system components in IFS new releases.Main Responsibilities : R&D Customer support• Analysis of customer issues reported to R&D. • Coordinator for inter-product issues (An issue may relate to more than one product Example: - HR, Finance, Project, Manufacturing and Distribution integration issues)• Provide support for Regional Support center for IFS Application implementation and Presales.• Guiding customers in case of questions, on how to use the system to overcome their problems.• Providing functional advice to software engineers on how each patch correction should work compling to GAAP's and Internal Controls.Training• Conduct functional trainings for application consultants and software engineers,.- Integration of financials with other product components.• Support process of IFS and various software tools used.Testing• Was one of the main testers in the system testing done for each major application release as well as service pack releases. • Prepared functional test protocols with test scenarios & test data to be used. These covered GUI testing, unit testing, walkthrough testing & cross-product flow testingResponsibilities – Test Analyst•Define Application Setup and define Basic Data for initial testing •Develop System Test script documents.•Develop unit test scripts and perform unit testing.•Perform functional Testing•Perform System Integration Testing•Perform system and Module Testing•Perform Product Verification Testing•Defect Reporting and follow up•Upload sign off test scenarios•Prepare Test summery Reports