Experience

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  redPanda Software

  • South Africa
  • Software Development
  • 100 - 200 Employee

  • Product Owner

    • Jan 2022 - Dec 2023

    Duties and Mail Functions• Managing the product backlog, which includes maintaining a prioritised list of features and requirements for the software being developed• Making decisions about what features to include in each release, as well as the overall direction of the product• Collaborating with the development team to ensure that the product backlog is up-to-date and accurately reflects the needs of the business and end-users• Balancing the needs of the business, the customers, and the development team to ensure that the product meets the goals of all stakeholders• Communicating the status of the project and the progress of the development team to stakeholders and customers• Collaborating with the business analyst to ensure that requirements are captured and documented accurately and effectively• Reviewing and approving requirements documentation to ensure that it aligns with the product vision and goals• Providing guidance and direction to the business analyst on the features and requirements that should be prioritized in the product backlog• Facilitating communication between the business analyst and other stakeholders, such as the development team, product managers, and customers, to ensure that everyone is aligned on the requirements for the product• Providing feedback to the business analyst on their work and performance, and identifying areas for improvement• Participating in sprint planning and review meetings, as well as daily stand-up meetings with the development team• Collaborating with the development team to ensure that the product is developed according to the product vision and goals• Identifying and managing risks and issues related to the product development process• Participating in user research and testing to ensure that the product meets the needs of end-users• Ensuring that the product complies with any relevant regulations or standards.

  • Product Owner

    • Jan 2022 - Dec 2023

    Product Owner at RedPanda Software (Jan 2012 - Present): In my current role, I'm responsible for managing the Product Backlog, Business Analysts and Development teams for a suite of retail software products. In this role, I work closely with customers and internal teams to ensure that the product met the unique needs of the Retail market.I have a strong track record of delivering successful software products and bring a strategic mindset and a deep understanding of the software development process which includes collaborating with cross-functional teams to drive business results.

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  Old Mutual South Africa

  • Cape Town, Western Cape, South Africa

  • Business Analyst

    • Feb 2019 - Dec 2021
    • Cape Town, Western Cape, South Africa

    February 2019 – PresentOld Mutual Head Office – Business Analyst – Independent ContractorCape Town (South Africa)Duties and Main Functions:• Work on solutions supporting multiple business areas, integration points and a large number of affected components• Performing Business Analysis and process improvement within the assigned solution project• Understanding the business requirements, and through a structured process, modelling, validating and translating it into business and/or functional requirement specifications• Identifying, gathering and categorising requirements, information identification and maintaining sources of requirements information • Outlining broad aspects of possible solutions to the problem • Conducting user workshops • Preparing the Requirements Model of the existing business processes • XML SOAP UI Correspondence Testing• Defect identification and resolution• Creation of user acceptance test cases and supporting User Acceptance Testing (UAT)• Definition of the success criteria for solution testing.• Ensure that proposed test solutions cover all aspects of delivered business specification

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  The Shoprite Group of Companies

  • South Africa

  • Business Analyst II

    • Feb 2018 - Jan 2019
    • South Africa

    ● Analyse and understand the current business environment and strategies● Understand the current trends and developments in the retail industry● Work with user departments in the identification and documentation of user requirements● Assess and document the business implication of user requirements to the business processinvolved● Propose and document process improvements where appropriate● Assess risks, costs and potential benefits of alternative business process designs● Define business rules and guide the implementation of these rules in the development of thevarious application● Work closely with Systems Analysts, Project Manager to design and implement solutions● Provide input on alternatives presented by the technical designers and answer detailedquestions regarding the business design● To engage the most appropriate business representatives to obtain input and agreement onalternatives (related to best practice in the industry) that are presented● Plan, arrange and control meetings, workshops and relations with the user during theinvestigations, design and development of business processes and solutions.

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  Net1 Universal Technologies AG

  • Rosebank Johannesburg

  • Contractor - Snr Business Analyst

    • Jan 2008 - Dec 2017
    • Rosebank Johannesburg

    Main Functions : The management of a team that successfully proposes solutions for large and/or complex business solutions i.r.o the preparation of Business Requirements, Functional Specifications and the necessary test plans using industry best practise & processes, application software and methodologies.Key Responsibilities : To proactively communicate and collaborate with external and internal customers to analyze information needs and to deliver the following: (Business & Functional Requirements), (Use Cases, GUI, Screen and Interface designs)To elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases (UML), scenarios, business analysis, task and workflow analysis.To serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.To critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.To successfully engage in multiple initiatives simultaneously.To work independently with users to define concepts under in close collaboration with the project managers.To drive and challenge business units on their assumptions of how they will successfully execute their plans.To interpret customer business needs and translate same into application and operational requirements.To be the liaison between the business units, technology, and support teams.To collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needsProject Management of various IT projects as determined by the department.

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  African Bank

  • Johannesburg Area, South Africa

  • Snr Business Analyst

    • Jun 1990 - Dec 2007
    • Johannesburg Area, South Africa