Experience

• 

  AIRSYS Global

  • Beijing, China

  • Head of International Process Excellence

    • Oct 2023 - Present
    • Beijing, China

    Responsible for:1) Design and implementation of company-level process/system projects, including Salesforce CRM, Product Life-cyle Management (PLM), and Quality Management System (QMS).2) ERP improvement and standardization across regional sites (China, US, and Europe).3) Company-level Business Process Management strategy and action plan.

• 

  The Janssen Pharmaceutical Companies of Johnson & Johnson

  • Beijing, China

  • Associate Director, Process Excellence & Knowledge Management

    • Jan 2008 - Sep 2023
    • Beijing, China

    Responsible for:1) Lead implementation of company-level business process improvement initiatives (setting up a bottom-up feedback collection mechanism, screening and prioritization, managing key stakeholders, designing key business processes, and leading/monitoring execution). 2) Facilitate and lead cross-functional commercial/transactional process improvement projects (sales activity planning, mobile solution for the hospital sales team, and HR, Finance, and Compliance-related projects). 3) Plan and execute third-party intermediary (distributors and drugstores) sales data audits to maintain company transactional data integrity, identify compliance & process-related issues, and implement improvement plans. 4) Lead key company and BU-level market research activities, identify and procure key competitive data, and drive implementation of Competitive FrameWork (cFW) project to increase brand competitiveness and customer loyalty. 5) Manage and promote data visualization platforms (PharmMap, KP, and DataConnect) to support data-driven decision-making by business units.6) Design and deliver Process Excellence (PE) training (Lean, Six Sigma, Project Management, and Change Management), coach commercial/transactional PE projects, and support manufacturing Lean implementation.

• 

  GE Healthcare

  • Beijing, China

  • Lean Six Sigma Value Stream Manager (Lean Six Sigma Black Belt)

    • Jan 2005 - Jan 2008
    • Beijing, China

    Lead transactional Lean Six Sigma (LSS) projects in Sales, Modality, HR and Legal/Compliance departments to increase customer loyalty (Net Promoter Score) and drive business growthIdentify business needs and develop GEHCC Process Simplification Functional Metrics and implementation planProvide Lean Six Sigma (LSS) training, including Executive Lean Workshop, LSS Green Belt training, Advanced LSS training and GEHCC Leadership ProgramSupport manufacturing Lean initiatives by leading Kaizen activitiesProvide Performance Solutions consulting services to key customers/suppliers (Lean Six Sigma training and projects)

• 

  World Health Organization China Office

  • Program Officer

    • Oct 2003 - Dec 2004

    Project management & policy analysis (participated in the drafting of UN-China joint report, “China Health Situation Assessment” and “Macroeconomic Impact of Cardiovascular Diseases in Developing Countries)Coordination with MOH, NDRC, SFDA, UN agencies, IMF and other domestic/international partners Budget development and project implementation of Health Policy Support Project

• 

  Beijing Friendship Hospital

  • Resident Physician

    • Jul 1996 - Jan 2001