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Dina El Moiz
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- Customer Service
- Management
- Sales
- Sales Management
- Team Building
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Bio
Experience
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Marketing Manager
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Mar 2018 - Nov 2018
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Egypt
● Created, updated and maintained a catalog of marketing materials for prospective clientsas well as presentation materials for existing clients● Managed our Essilor Egypt Twitter, Facebook and Instagram pages with content to helpgenerate leads● Coordinated special events and seminars● Ad hoc pro...
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customer service & Responsible for marketing
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Mar 2012 - Nov 2018
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Egypt
● Provided effective and efficient customer service. Treated customers in a cordial, professional manner in person and on the phone● Resolved complicated customer issues, complaints and challenges● Trained new Customer Service team members and coached department employees● Created, updated and ma...
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sales
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Jul 2006 - Jun 2011
● Managed daily sales floor operations to deliver an outstanding store experience that improves customer loyalty and strengthens the brand● Answered customers questions and addressed problems and complaints in person and via phone● Arranged items in favorable positions and areas of the store for ...
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Sales
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2004 - 2004
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Public Relations
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2003 - 2004
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Education
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2019 -Cairo University
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