See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Dilip Perera is a seasoned professional with extensive experience in retail, customer service, and leadership. He holds a Master of Business Administration (MBA) from London Metropolitan University and a Postgraduate Diploma in Chartered Marketing from CIM. Dilip has worked as a Branch Head, Regional Manager, and Freelance Blogger, and has expertise in Microsoft Excel, Microsoft Word, and Dreamweaver.

Credentials

  • Chartered Marketeer
    CIM | The Chartered Institute of Marketing
    Jun, 2023
    - Apr, 2026
  • Associated Professional Member (APM)
    Sri Lanka Institute of Marketing-SLIM
    Jan, 2023
    - Apr, 2026
  • Certificate in Retail
    IGA Coca-Cola Institute
    Jan, 2016
    - Apr, 2026

Experience

    • Sri Lanka
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Regional Manager
      • Sep 2022 - Present

      Regional Supervision of Logistics Operation, Administration, Sales, Procurement, Marketing and People Management in Kurunegala, Wariyapola, Giriulla, Kuliyapitiya, Puttalam, Chilaw, Wennappuwa and Dambulla,

    • Branch Head - Kandy & Gampola
      • Sep 2020 - Sep 2022

    • Branch Head - Kaduwela & Maradana
      • Sep 2019 - Sep 2020

      - Collaborate to provide steadily high levels of customer care service in cost-effective approach- Identify and prioritize logistics needs and convey suggestions to upper management for attaining efficient courier distribution.- Contribute to team effort by achieving required results.- Provide data and suggest solutions on product tracking, rerouting, costing, route analysis and usage.- Evaluate and interpret thoroughly all freight charges sustained.- Develop and execute operational strategies to optimize customer service and operational costs.-Enforce conformance to requirements and recommend management on necessary actions.- Control backlog levels through conducting cycle counts, physical counts and support inventory resolution process.- Develop solutions to leverage daily volumes and systemizing gaps.

    • Freelance Blogger
      • 2021 - Present

      - Social Psychology- People and Organizations- Leadership & Strategic Management- Marketing- Developing Effectiveness in Leadership and Personal Marketing- Accounting and Finance for Managers- Business Research- Influence of Organizational Cultures in Devicing Organizational Change- OTIA (Organizational Theory: Interdisciplinary Approach)- Creating Entrepreneurial Change- Global Marketing Decisions- Corporate Digital Communications

  • Alibaba Group
    • Pannipitiya
    • Branch Manager - Daraz Pannipitiya
      • Sep 2018 - Aug 2019
      • Pannipitiya

      -Maintain metrics and analyze data to assess performance and implement improvements.-Strategically plan and manage logistics, warehouse, transportation and customer services-Direct, optimize and coordinate full order cycle-Liaise and negotiate with suppliers, manufacturers, retailers and consumers.-Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.-Arrange warehouse, catalog goods, plan routes and process shipments.-Resolve any arising problems or complaints.-Supervise, coach and train warehouse workforce

  • Nirmana Global Shipping (Pvt) Ltd
    • Dalhousie Lane, Singapore
    • Logistic Operations Executive Singapore
      • Jun 2014 - May 2018
      • Dalhousie Lane, Singapore

      -Select carriers and negotiate contracts and rates.-Plan and monitor inbound and outgoing deliveries.-Supervise logistics, warehouse, transportation, and customer services.-Organize warehouse, label goods, plot routes, and process shipments.-Assess and recommend ideal shipping methods, routing or carriers to meet necessary parameters, specifications and costs.-Maintain customer service logs and safety records.-Planning routes and load scheduling for multi-drop deliveries.-Allocating and recording resources and movements on the transport planning system.-Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.-Communicating effectively with clients and government personnel and responding to their requirements.-Booking sub-contractors and ensuring they deliver within agreed terms.

Education

  • 2022 - 2023
    CIM | The Chartered Institute of Marketing
    Postgraduate Diploma - Level 7 (Chartered Marketeer), Marketing
  • 2021 - 2022
    London Metropolitan University
    Master of Business Administration - MBA, Business Administration and Management, General
  • 2013 - 2017
    University of London
    BSc honours in Information Systems and Management, Business Management and ISM
  • 2014 - 2015
    University of London
    Diploma in Information Systems and Management, Management Information Systems, General
  • 2012 - 2013
    Pearson College London
    Diploma in ICT with e commerce, ICT
  • National Institute of Co-operative Development
    Certificate course in Computer Studies, ICT

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Transportation, Logistics, Supply Chain and Storage”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles