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Dilip M P is a seasoned operations and management professional with extensive experience in leading pan India deployments and maintenance of energy infrastructure, including 65+ battery charging stations across India. He has successfully delivered committed network uptime to customers and consistently met SLA targets.

Experience

  • SUN Mobility
    • Bengaluru, Karnataka, India
    • Head of Field Operations
      • Oct 2019 - Present
      • Bengaluru, Karnataka, India

       Responsible for Pan India operations involving trouble-free Electric vehicles battery Swap operations Led pan India Deployment and maintenance of energy infra (65+ battery charging stations across India) Successfully delivered committed network uptime to the customers Constantly met SLA targets with Partners and Customer’s, Improved Customer satisfaction scores, delivered committed network uptime. Contributed to the development and implementation of organizational goals /objectives. Co-create process and procedures for various functional and cross functional activities while building and managing the Field Operation organization.

  • Pratap Technocrats Pvt Ltd
    • Bengaluru, Karnataka, India
    • Circle Business Head
      • Sep 2017 - Oct 2019
      • Bengaluru, Karnataka, India

      Responsible for the P&L of the Circle Designed and implemented business strategies, plans and procedures  Co-Created circle operating plans in line with overall business plans. Set Comprehensive Goals for Performance and Growth, Monthly and Quarterly Business Targets leading and achieved several milestones,Caused major increase in Customer satisfaction scores. Oversee Daily Operations of the company and manage a team size of 500+ staff.

    • India
    • Telecommunications
    • 700 & Above Employee
    • Circle Chief Operating Officer
      • Mar 2015 - Sep 2017

       Ensure Operations and activities in the value chain (Deployment, O&M and Infra Quality) are completed and managed in the most efficient and cost- effective manner.  Align teams towards business Goals and Engage with Customer/Business partners/Sub Functions for enhancing the overall operation efficiency and business.  In-charge of Operation and Maintenance/ Network Availability of all Telecom Infrastructure equipment’s for Tamil Nadu Circle. Total Sites Handled – 10200 Sites (18600 BTS). Responsible for all deployment projects for the circle, providing quality outcomes within the stipulated time and budget. Pro-actively managing risks, meeting overall network deployment & expansion targets.

    • Head Of Operations
      • Dec 2009 - Feb 2015

  • Aircel
    • Bengaluru, Karnataka, India
    • Head of Projects
      • Sep 2008 - Nov 2009
      • Bengaluru, Karnataka, India

       In-Charge of the Network Roll of Aircel in Andhra Pradesh circle – from Start of the Circle operations to Launch of Services in AP. Have handled the operation and maintenance activities of the sites Ensuring appropriate project governance is in place for all projects, and documented the same.

  • Bharti Airtel
    • Bengaluru, Karnataka, India
    • Senior Manager
      • Jun 2006 - Feb 2008
      • Bengaluru, Karnataka, India

       In-Charge of the Project Roll Out of Bharti Airtel – Kerala State. In-charge of Preparation of Project Plan and complete Execution within the set Time frame.

  • Tata Teleservices Limited
    • Bengaluru, Karnataka, India
    • Electrical Engineer
      • Jul 1998 - Apr 2000
      • Bengaluru, Karnataka, India

       In-Charge of the Network Roll of Tata Teleservices in Delhi, Andhra Pradesh and Kerala circle – from Start of the Circle operations to Launch of Services  Liaisoning with various Govt bodies like Municipal / Elect Boards / Pollution Control Boards for necessary Approvals / Clearances.

  • Square D Beverages Ltd.
    • Bengaluru, Karnataka, India
    • Deputy Manager - Electrical
      • May 1995 - Jun 1998
      • Bengaluru, Karnataka, India

  • EMPEE DISTILLERIES LTD
    • Bengaluru, Karnataka, India
    • Assistant Electrical Engineer
      • Nov 1992 - Apr 1995
      • Bengaluru, Karnataka, India

Education

  • Annamalai University
    Bachelor of Engineering - BE, Electrical and Electronics Engineering

Suggested Services

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Industry Focus. “Motor Vehicle Manufacturing”

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