Bio
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Dilek Müftüoğlu is a seasoned professional with 20+ years of experience in management, customer relations, and education. She has held various leadership positions in companies such as TUR ASSIST, Kosifler, and Yapı Kredi Bankası. Dilek has a strong educational background in İktisadi İdari Bilimler Akademisi.
Experience
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Türkiye
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Consumer Services
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200 - 300 Employee
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İletişim Birimi Birim Yöneticisi
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Jan 2024 - Present
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Complaints Management Team Leader
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Nov 2020 - Present
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Türkiye
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Müşteri İlişkileri Yöneticisi
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Feb 2013 - Oct 2018
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Müşteri İlişkileri Sorumlusu
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Mar 2012 - Feb 2013
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Eğitim Direktörü
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Jul 2011 - Mar 2012
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Eğitim ve İşe Alım Uzmanı
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Oct 2009 - Oct 2010
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Yapı Kredi Bankası
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Kocaeli, Türkiye
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Takım Lideri
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Aug 1999 - Nov 2009
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Kocaeli, Türkiye
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Education
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1984 - 1990Anadolu Üniversitesi
İKTİSADİ İDARİ BİLİMLER AKADEMİSİ, İKTİSAT
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Industry Focus. “Consumer Services”
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