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Bio

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Dilek Müftüoğlu is a seasoned professional with 20+ years of experience in management, customer relations, and education. She has held various leadership positions in companies such as TUR ASSIST, Kosifler, and Yapı Kredi Bankası. Dilek has a strong educational background in İktisadi İdari Bilimler Akademisi.

Experience

    • Türkiye
    • Consumer Services
    • 200 - 300 Employee
    • İletişim Birimi Birim Yöneticisi
      • Jan 2024 - Present

    • Complaints Management Team Leader
      • Nov 2020 - Present

    • Türkiye
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Müşteri İlişkileri Yöneticisi
      • Feb 2013 - Oct 2018

    • Müşteri İlişkileri Sorumlusu
      • Mar 2012 - Feb 2013

    • Eğitim Direktörü
      • Jul 2011 - Mar 2012

    • Eğitim ve İşe Alım Uzmanı
      • Oct 2009 - Oct 2010

  • Yapı Kredi Bankası
    • Kocaeli, Türkiye
    • Takım Lideri
      • Aug 1999 - Nov 2009
      • Kocaeli, Türkiye

Education

  • 1984 - 1990
    Anadolu Üniversitesi
    İKTİSADİ İDARİ BİLİMLER AKADEMİSİ, İKTİSAT

Suggested Services

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Industry Focus. “Consumer Services”

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