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Dilaksan Ganesapillai profile image

Dilaksan Ganesapillai

Assistant Manager Human Resources & Administation at Sri Lanka Telecom (Services) Ltd
Intro Book
Dilaksan Ganesapillai, a seasoned HR professional with 8+ years of experience in Sri Lanka, holds an MBA in Human Resource Management and various diplomas, exceling in workforce management, talent strategy, and public speaking.
  • Claim this Profile
Location
Batticaloa, Eastern Province, Sri Lanka, LK
Languages
  • Tamil Native or bilingual proficiency
  • English Full professional proficiency
  • Sinhala Full professional proficiency
Skills
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Powerpoint
  • Customer Service
  • Show all
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Bio

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Topline AI
Dilaksan Ganesapillai is a seasoned HR leader with extensive experience in workforce management, talent strategy, and performance optimization. As Assistant Manager Human Resources & Administration at Sri Lanka Telecom (Services) Ltd, he oversees HR operations for a diverse workforce of 1400+ across 21 regional offices in Sri Lanka. Dilaksan holds an MBA in Human Resource Management from the Open University of Sri Lanka and a Postgraduate Diploma in HRM from the same institution. He is a certified professional with a strong foundation in human resources, leadership, and business administration.

Credentials

  • A Marketer's Guide to Cross-Departmental Collaboration
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Customer Service Strategy
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • How to Give Feedback People Can Actually Use
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • How to Save Face in a Negotiation
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • The Long-Distance Leader (getAbstract Summary)
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • The Manager's Guide to Difficult Conversations
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Why Smart Founders Are "Productively Wrong"
    LinkedIn
    Apr, 2024
    - Apr, 2026
  • Copilot in Outlook: Maximize Your Workday Efficiency
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • How to Speak Smarter When Put on the Spot
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • Human Resources: Compensation and Benefits
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • Interpersonal Communication
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • Succession Planning
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • The 7 Secrets of Responsive Leadership (getAbstract Summary)
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • What is Copilot? Get Started with Microsoft's Everyday AI Companion
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • Adaptive Leadership for VUCA Challenges
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Administrative Human Resources
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Advancing Your Skills as an HR Business Partner
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Becoming an Inspiring Mentor
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Certification Prep: Professional in Human Resources (PHR)®
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Conducting a SWOT Analysis
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Confident Communication for Introverts
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Creating Flowcharts for Beginners
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Developing Your Emotional Intelligence
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Employee Engagement
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Employee Experience
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Excel Essential Training (Microsoft 365)
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Excel Formulas and Functions Quick Tips
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Excel PivotTable Quick Tips
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Excel: Dashboards for Beginners
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Excel: Introduction to Formatting
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Excel: Power Query for Beginners
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Excel: Productivity Tips
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Fueling Your Company Culture
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • How to Be an Inclusive Leader (getAbstract Summary)
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • How to Resolve Conflicts
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Human Leadership
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Human Resources: Managing Employee Problems
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Human Resources: Payroll
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Human Resources: Using Metrics to Drive HR Strategy
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Improving Insights with OpenAI's Advanced Data Analysis
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Leading with Emotional Intelligence
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Six Sigma: Green Belt
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Skills for Your First 90 Days as a New Manager
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Talent Sourcing
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • The Human Resources Hero
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Understanding Capital Markets
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Be the Manager Who Fights for Their Team
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Change Management for HR
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Creating a Culture of Learning (2020)
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Employee Experience in a Hybrid Business World
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • How to Have Productive One-on-One Meetings
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • HR as a Strategic Business Partner
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • HR Foundations: Core Human Resources
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Leading Your Org on a Journey of Allyship
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Multimodal Prompting with Google's Project Gemini
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Nano Tips for Using AI for Your Content Marketing with Ross Simmonds
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Organizational Learning and Development
    National Association of State Boards of Accountancy (NASBA)
    Dec, 2023
    - Apr, 2026
  • Redefining Workplace Learning Analytics
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Strategic Human Resources
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Talent Management
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Using ChatGPT and Generative AI in FinTech
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • What Is Business Analysis?
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • What Is Program Management?
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Digital Skill: Artificial Intelligence
    Accenture
    Jan, 2023
    - Apr, 2026
  • Effective Sales Strategies in Tough Market Conditions
    RH Training and Developmnet
    Nov, 2022
    - Apr, 2026
  • Solar Installation
    Innovaskill Technologies Private Limited
    Nov, 2022
    - Apr, 2026
  • Certificate in Payroll Management
    Institute of Professional Training & Development
    Sep, 2022
    - Apr, 2026
  • Cybersecurity Essentials
    Cisco
    May, 2021
    - Apr, 2026
  • Introduction to Cybersecurity
    Cisco
    May, 2021
    - Apr, 2026
  • The fundamentals of digital Marketing
    Google Digital Garage
    May, 2021
    - Apr, 2026
  • ADSL
    Sri Lanka Telecom
    Jan, 2016
    - Apr, 2026
  • Industry Community Intercation Cell
    University of Jaffna
    Aug, 2015
    - Apr, 2026
  • Microsoft Certified IT Professional: Installation and Configuration for Microsoft Dynamics AX 4.0 (MCITP)
    Microsoft
    Feb, 2015
    - Apr, 2026
  • Certificate in Computer Hardware Technician
    Tertiary and Vocational Education Commission
    Jul, 2013
    - Apr, 2026
  • Certificate in Computer Applications Assistant
    Tertiary and Vocational Education Commission
    Aug, 2012
    - Apr, 2026

Experience

  • Sri Lanka Telecom (Services) Ltd
    • Sri Lanka
    • Information Technology & Services
    • 100 - 200 Employee
    • Assistant Manager Human Resources & Administation
      • Jan 2023 - Present

      I lead HR and administrative operations for a diverse workforce of 1400+ across 21 regional offices in Sri Lanka. My role encompasses:-Efficient Workforce Management: Ensuring optimal performance of direct staff and contractors.- Regional HR Leadership: Maintaining policy compliance and strategic alignment.- Talent Strategy: Overseeing recruitment and onboarding to foster a strong company culture.- Performance Optimization: Guiding goal achievement and policy development.- Diversity & Inclusion: Managing varied roles and promoting workplace equity.

    • Human Resources Executive
      • Feb 2019 - Jan 2023

    • Human Resources Officer
      • Dec 2015 - Feb 2019

Education

  • 2022 - 2024
    Open University of Sri Lanka
    Master of Business Administration - MBA, HRM
  • 2022 - 2023
    Open University of Sri Lanka
    Postgraduate Diploma In HRM (PGDHRM), Human Resources Management/Personnel Administration, General
  • 2015 - 2020
    Open University of Sri Lanka
    Bachelor of Management Studies (Honours) Degree, Business Administration and Management, General
  • 2015 - 2018
    Open University of Sri Lanka
    Higher Diploma in Management -HDip(Mgmt), Business/Commerce, General
  • 2012 - 2014
    Tertiary and Vocational Education Commission
    Higher National Diploma in Telecommunication (NVQ 5 & 6), Electronic and Telecommunication Technology

Suggested Services

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Industry Focus. “Information Technology & Services”

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