Experience

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  Tryolabs

  • Uruguay
  • Software Development
  • 1 - 100 Employee

  • Regional Director, SoCal & Bay Area

    • Jan 2024 - Present

    About My Role:In my current role as the Regional Director for Tryolabs in Southern California and the Bay Area, I am spearheading the company’s expansion efforts in these key regions. My focus is on identifying and fostering strategic partnerships to tackle innovative projects with forward-looking organizations, particularly those dedicated to leveraging AI for social and environmental betterment. Key Responsibilities:- Strategic Leadership: Leading the charge in Tryolabs’ growth initiatives in SoCal and the Bay Area, targeting opportunities to amplify our impact and presence.- Partnership Cultivation: Establishing connections with dynamic startups and leading Fortune 1000 companies, creating synergies that align with Tryolabs’ mission.- Innovative Project Engagement: Identifying cutting-edge AI projects with a focus on positive social and environmental impacts, and integrating them with Tryolabs’ expertise.- Industry Thought Leadership: Representing Tryolabs in various industry events and forums, contributing to discussions around AI and its role in societal advancement.- Collaborative Integration: Collaborating closely with a team of AI advisors, strategists, and engineers to ensure the successful implementation of AI solutions.- Stakeholder Relationship Management: Building and nurturing strong relationships with key stakeholders to align objectives and expectations.Why I Love My Role:Being part of Tryolabs allows me to merge my passion for AI technology with my commitment to social and environmental causes. Every day, I am challenged to bridge the gap between technological innovation and real-world applications, making a significant impact through AI-powered solutions. It’s a role where business meets social responsibility, driving change and progress in an exciting and rapidly evolving industry.

  • Business Development Executive

    • Oct 2023 - Jan 2024

• 

  Nubi.work

  • Owner

    • Jan 2017 - Present

    At nubi we are specialized in helping sustainable business grow. - Provide consulting services to implement ESG reporting and measure carbon footprint- Provide consulting and implementation services to improve the management of the customer lifecycle. - CRM tools (Hubspot Partner) - Productivity tools (Asana)- Business Process Automation (Zapier)

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  Switch Software Solutions

  • Sales Operations Manager

    • Dec 2022 - Jan 2024

    At Switch I've taken the responsibility of setting up, scaling and maintaining the outbound sales efforts of the company. - Lead Pipeline Reviews- Set up & maintenance of Hubspot CRM- Set up & maintenance of Apollo- Set up & maintenance of Wallaxy- Workflow automations- Collateral creation- KPI tracking and reporting

• 

  nocnoc

  • Uruguay

  • Growth Marketing Manager

    • Apr 2022 - Dec 2022
    • Uruguay

    Leading and executing the growth strategy

• 

  MonkeyLearn

  • United States
  • Software Development
  • 1 - 100 Employee

  • Customer Support Manager

    • Feb 2022 - Apr 2022

    - In charge of creating a dedicated department for Customer Support- Implement and maintain customer service processes.- Guarantee post Onboarding Process- Create and maintain Ticketing System in Hubspot Service Hub - Maintain monitoring systems for service uptime using Datadog- Troubleshoot and debug issues using Datadog, Sentry and coordinating response with Engineering team

  • Customer Success Manager

    • Oct 2018 - Feb 2022

    Responsibilities:- Manage the relationship with Enterprise Customers- Avoid Enterprise customer churn- Implement and execute client success best practices like QBRs, NPS, Healthscoring to monitor and manage customer satisfaction. - Maintain processes to generate continuos Upsell opportunities for the sales team.- Maintain processes to generate continuous customer marketing opportunities like case studies. - Assist during Sales to Profesional Services Handover, by helping align goals and expectations. - Main liaison between Clients and Product.- Implement and maintain customer service processes. - Led the implementation of the Customer Success Stack using Vitally.io- Manage and monitor alerting systems for SLA and reliability using Datadog

  • Business Development

    • Jun 2015 - Oct 2018

• 

  ADM -Asociación de Dirigentes de Marketing

  • Montevideo

  • Professor

    • Oct 2013 - Sep 2018
    • Montevideo

    Digital Marketing/Sales professor. As I was lucky enough to get an early start in the digital marketing industry, I was able to help others to learn about the transformations to come.I loved working at ADM as I had the opportunity to work with people of all ages and backgrounds to unblock their digital capacities and spark the curiosity in them to continue learning on their own.

• 

  Performics Uruguay

  • Uruguay

  • Director

    • Aug 2014 - Jun 2015
    • Uruguay

    - Created the Digital Performance Unit for Uruguay Publicis Group. - Grew a team from 0 to 13 people in less than a year to be able to quickly satisfy the digital needs of the Group clients.

• 

  PIMOD

  • Uruguay
  • Advertising Services
  • 1 - 100 Employee

  • Sales Account Executive

    • Feb 2012 - Jul 2014

    - Worked as one of the first sales hires. - The digital advertising industry was just starting when I got hired to work hand in hand with the CEO of PIMOD to expand the sales area.- As a nascent industry part of the task at hand was to develop the playbook to sell this new type of service.

  • Ejecutivo Comercial

    • Feb 2012 - Jul 2014

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  Spagheteria 23

  • Cook

    • Feb 2006 - Sep 2006

    - Cook

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  Balcon del lobo

  • Chef

    • Aug 2005 - Nov 2005

    - Chef