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Bio

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Diego Chan is a seasoned sales and account management professional with extensive experience in promoting products and services to corporate clients, managing sales performance, and leading teams. He holds a Postgraduate Diploma in Digital and Social Media Marketing and a Bachelor's degree in Anthropology from HKU SPACE and Hong Kong Chinese University respectively.

Experience

    • Senior Account Manager
      • Feb 2024 - Present

      - Key contact point for all customer account management matters;- Delivering quality IT solutions to our customers. such as:Infrastructure & Cloud Solutions, Cyber Security Solutions, Database Solutions, AI & Data platform, etc…

    • Channel Account Manager
      • Feb 2022 - Mar 2024

      Manage channel accounts for GrandTech System's carrying products (eg. Adobe, Lenovo, etc)

  • DCL Communication Limited
    • 香港特別行政區
    • Sales Manager
      • Aug 2021 - Jan 2022
      • 香港特別行政區

      - Promote professional data centre solutions to corporate accounts- Explore potential clients with needs in upgrading or revamping data centre related service

    • Hong Kong
    • Technology, Information and Media
    • 700 & Above Employee
    • Account Manager (HKT Education)
      • Jul 2020 - Aug 2021

      -- Corporate sales for e-learning products and solutions in education sector-- Account manager for over 100 schools in Hong Kong

    • Assistant Sales Manager
      • Aug 2017 - Jul 2020

      -- Centre in-charge for outbound contact centre in Guangzhou-- Manage sales performance and related KPIs for a centre-- Conduct recruitement process and training for frontline staff

    • Call Center Team Lead
      • Aug 2014 - Aug 2017

      -- Co-operate with outbound call centre agents that outsourced in Mainland China to achieve sales target. -- Allocate the outbound call lists distribution and manage daily operation of the team. Regularly review each outsource agents sales performance and involve in the tendering process.-- Assist Sales Manager on diversified ad hoc project, conduct business analysis and forecast.

    • Sales Management Graduate Trainee
      • Sep 2012 - Aug 2014

      -- Rotated at both call centre and retail shop to promote company product and service.-- Assisted Sales Managers in various developmental projects.-- Contacted business analysis and research.-- Sales Excellence Awardee in Q3 2013.

Education

  • 2018 - 2020
    HKU SPACE
    Postgraduate Diploma, Digital and Social Media Marketing
  • 2009 - 2012
    香港中文大學
    學士, Anthropology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Information Technology & Services”

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