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Diego Benítez profile image

Diego Benítez

Especialista de Soporte de Servicios de Valor Agregado at Tigo Paraguay
Intro Book
Diego Benítez, a seasoned IT professional with 2 years of experience in Paraguay, holds a degree in Computer Engineering and proficiency in multiple languages, with expertise in VAP and PS CORE operations.
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Location
Paraguay, PY
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Bio

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Diego Benítez Highly accomplished IT professional with 17 years of experience in telecommunications, specializing in Operations and Maintenance of Value-Added Services (VAS) platforms. Proven expertise in supervising and troubleshooting 2G/3G/4G networks, as well as managing complex systems and infrastructure. Throughout his career, Diego has held various roles, including VAP Engineer Support at Millicom International Cellular (Tigo), where he administered platforms such as SMSC, Voicemail, and SMSGateway. He also served as Operations Engineer at Tigo ~ Telefonica Celular del Paraguay S.A., overseeing AMPS, TDMA, and GSM networks. Diego holds a degree in Computer Engineering from the Universidad Técnica de Comercialización y Desarrollo and a Bachelor's degree in Electronic from the Instituto Paraguayo de Telecomunicaciones (IPT). He is certified in IT Security Foundations: Operating System Security, demonstrating his commitment to staying up-to-date with the latest security standards.

Credentials

  • IT Security Foundations: Operating System Security
    LinkedIn
    Nov, 2022
    - Apr, 2026

Experience

  • Tigo Paraguay
    • Fernando de la Mora, Central, Paraguay
    • Especialista de Soporte de Servicios de Valor Agregado
      • 2022 - Present
      • Fernando de la Mora, Central, Paraguay

  • Millicom International Cellular (Tigo)
    • VAP Engineer Support
      • Jan 2013 - Mar 2023

      Administrador de plataformas de valor agregado (SMSC, MMSC, Voicemail, SMSGateway, USSDGw, SMSBroadcaster, OTA, RBT, CC, IVR)

  • Tigo ~ Telefonica Celular del Paraguay S.A.
    • Luxembourg
    • Telecommunications
    • 700 & Above Employee
    • VAP & PS CORE Operations Engineer
      • May 2008 - Mar 2023

      Administrador de plataformas VAP (SMSC, Voicemail, Broadcaster, RBT, WAP-Gw, USSD-Gw, MCA) y PS CORE (GSM, EDGE, WCDMA, DPI) realizando trabajos de Operación & Mantenimiento.

    • Operador de Switch & COM
      • Feb 2000 - Apr 2008

      Supervisión & Troubleshooting de redes AMPS, TDMA y GSM.

  • SNT - Canal 9
    • Asunción, Paraguay
    • Auxiliar Técnico
      • Jun 1999 - Jul 1999
      • Asunción, Paraguay

Education

  • 2010 - 2015
    Universidad Técnica de Comercialización y Desarrollo
    Ingeniería en Sistemas Informáticos, Computer Engineering
  • 2001 - 2003
    FP-UNA
  • 1996 - 1998
    Instituto Paraguayo de Telecomunicaciones (IPT)
    Bachelor Electronic, Electrónica y Telecomunicaciones

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Industry Focus. “Telecommunications”

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