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Diego Augusto Pedro

Technical Support at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Take Blip</span>
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IT professional with expertise in network administration, system support, and software development.
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Location
Betim, Minas Gerais, Brazil, BR
Languages
  • Inglês Limited working proficiency
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Diego Augusto Pedro is a seasoned IT professional with expertise in network administration, system support, and software development. He has worked in various roles, including Technical Support, Analyst of Infrastructure, and Analyst of IT Senior. Pedro holds a degree in Computer Science from Pontifícia Universidade Católica de Minas Gerais and has completed a Post-Graduation in Full Stack Web Development.

Experience

  • Take Blip
    • Belo Horizonte, Minas Gerais, Brasil
    • Technical Support
      • Mar 2021 - Present
      • Belo Horizonte, Minas Gerais, Brasil
  • Unifort Ltda
    • Betim, Minas Gerais, Brasil
    • Analista de Infraestrutura
      • Nov 2020 - Mar 2021
      • Betim, Minas Gerais, Brasil
  • Formtap Interni Sistemas Automotivos S/A
    • Betim
    • Analista de TI Sênior
      • Jan 2017 - Jan 2020
      • Betim

      Administração em redes Microsoft com Windows Server 2003\2008\2012 com ambiente misto (Windows XP/Vista/7/8/10). Administração de ambientes críticos &quot;Just In Time (JIT/JIS)&quot;. Implantação e gerenciamento de backup local e backup em nuvem. Administração de servidores de antivírus. Adminis...

  • Formtap Interni Sistemas Automotivos
    • Betim
    • Analista de suporte técnico
      • Jun 2012 - Dec 2016
      • Betim

      Manutenção em redes Microsoft com Windows Server 2003\2008\2012 com ambiente misto (Windows XP/Vista/7/8/10). Suporte a ambientes críticos &quot;Just In Time (JIT/JIS)&quot;. Suporte a backup local e backup em nuvem. Gerenciamento de contas de e-mail. Suporte a ativos de redes. Instalação e geren...

  • Formtap Interni Sistemas Automotivos
    • Betim
    • Assistente de Informática
      • Nov 2009 - Nov 2011
      • Betim

      Montagem e manutenção de micros. Suporte a sistema crítico "Just In Time". Suporte a manutenção de impressoras e periféricos de rede. Além de atendimento a chamados de clientes internos.

  • Formtap Interni Sistemas Automotivos
    • Betim
    • Auxiliar de Informática
      • Aug 2008 - Dec 2008
      • Betim

      Montagem e manutenção de micros. Além de atendimento a chamados de clientes internos.

  • Microcontagem Comercio E Servicos
    • Betim
    • Monitor de Informática
      • Jun 2005 - Sep 2007
      • Betim

      Monitor de Informática auxiliando e ministrando aulas de Microsoft Windows, Pacote Office (Word, Excel, Power Point, Access e Outlook).

Education

  • 2020 - 2022
    Pontifícia Universidade Católica de Minas Gerais
  • 2007 - 2015
    Pontifícia Universidade Católica de Minas Gerais
  • 2005 - 2007
    Senai Betim

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Industry Focus. “Software Development”

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