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Dicky Lei
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English -
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Cantonese -
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Mandarin -
- Hospitality
- Hotels
- Hospitality Management
- Hospitality Industry
- Resorts
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Bio
Credentials
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Building Professional Relationships
LinkedInJul, 2021- Apr, 2026 -
Enhancing Your Productivity
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Making Quick Decisions
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Note-Taking for Business Professionals
LinkedInMay, 2021- Apr, 2026 -
Complete Confidence in Minutes: Weekly
LinkedInApr, 2021- Apr, 2026 -
Being an Effective Team Member
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Leading with Emotional Intelligence
LinkedInFeb, 2021- Apr, 2026 -
Improving Your Thinking
LinkedInJan, 2021- Apr, 2026 -
Body Language for Leaders
LinkedInDec, 2020- Apr, 2026 -
Leadership Mindsets
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Digital Body Language
LinkedInOct, 2020- Apr, 2026 -
Asking Great Sales Questions
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Managing in Difficult Times
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Problem Solving Techniques
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战略思维
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Being Positive at Work
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Cold Calling: Overcoming Sales Objections
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Empathy for Sales Professionals
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Finding Your Purpose at Work
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Sales Prospecting
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The Six Morning Habits of High Performers
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Creating Great First Impressions
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Creative Thinking
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How to Feel Less Busy
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Managing Depression in the Workplace
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Marketing During a Crisis
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Recharge Your Energy for Peak Performance
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Writing with Impact
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Behavioral Science Insights on How to Have a Great Day, Every Day
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Cold Calling Mastery
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Creating Your First Android App with Kotlin
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Dealing with Difficult People in Your Office
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Persuasive Selling
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Public Speaking Foundations
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Selling to Executives
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Storytelling with Data
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What Are Your Blind Spots? (getAbstract Summary)
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Experience
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Macao
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Hospitality
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700 & Above Employee
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Director - Hotel Sales
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Jun 2022 - Present
Leading sales team to maximize non-gaming revenue to the resort. Review market trend frequently with revenue team, to create programs and offers for further business development and enlarge clientele in diverse market. Cooperate with Macau government and our brand team closely to align strategy and promote Macau as the best leisure tourism destination in the world.
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Senior Manager - Hotel Sales
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Nov 2015 - Sep 2022
Joined the magnificent US$4.1 billion, floral-themed Wynn Palace as the pre-opening team to setup the hotel sales office. Worked closely with revenue management team to fine tune on rate structure to suit for different market segment or business nature to achieve yield target in-accordance with the company's brand guideline. Establish sales and activities plan prior to grand opening to identify right business partners in market. Successfully earned Forbes Five-Star awards for the hotels, spa and Sushi Mizumi restaurant in only 1.5 years of operations since grand opening. Collectively the company Wynn Resorts has the most Forbes Travel Guide Five-Stars awards of any independent hotel company in the world.
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永利澳門酒店
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澳門特別行政區
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Director - Hotel Sales
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Feb 2023 - Present
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澳門特別行政區
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Galaxy Macau
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Macao
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Manager, Mass Marketing
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Sep 2010 - Oct 2015
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Macao
Joined as pre-opening team to setup the Mass Marketing Office, attend travel tradeshows & corporate road shows to gain exposure, brand awareness and latest market information. Liaise with travel industry partners to come out with day & overnight packages and discuss on possible co-branding opportunities. Explore join promotion opportunities with corporations and associations, conduct market research and strategic planning to draw visitation to the premises.
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Sales Manager, Conventions & Exhibitions
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May 2008 - Aug 2010
As part of the tradeshow sales team, one of my tasks is to maximize hotel rooms, food & beverage and meeting facilities revenues from most of the large scales and international trade fairs such as Global Gaming Expo Asia (G2E Asia) and Mobile Asia Congress (GSM Asia) in Macau. From our track record, we have successfully yielded up room rate by 53.8% & 40.5% respectively and hit 100% hotel occupancy (in terms of a 3000 rooms hotel) for a 3-days show and conference during G2E Asia in 2008 & 2009.In addition, to hunt for tradeshows mainly from Shanghai and target on potential association business all over the world from ICCA database.
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Assistant Manager - Marketing & Sales
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Jul 2006 - May 2008
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Macao
Exert efforts to procure business from travel industries, associations, government departments and commercial accounts for related sales of rooms, banquets and F&B. Propose new concepts and ideas to generate new hotel promotions in order to maximum market share and develop new business. Represent hotel to attend official occasions like trade fairs and exhibitions to gain hotel exposure and solicit potential future business.
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Holiday Inn
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Macao
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Banquet Sales Executive - Conference & Banqueting
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Mar 2005 - Jul 2006
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Macao
As a Banquet Sales Executive mainly responsible for the revenue driven of the banquet rooms and assist in increasing the sales volume in all other food & beverage outlets, like Chinese & Western Restaurant. Design special wedding package for the chinese banquet, seasonal package for the western banquet and meeting package for the corporate accounts. Maintain a close relationship with existing loyal accounts and partners and make substaintial approach to potential market segements for further development.
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Grandview Hotel Macau
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Macao
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Sales Marketing Coordinator
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Mar 2004 - Mar 2005
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Macao
As a corporate Sales Coordinator, responsible for dealing with corporate accounts for accommodation and conference arrangements. Prepare contracts, quotation and special promotion to newly develop corporate accounts and custom-made special package/offer to existing regular guest for repeating business.
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Education
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2000 - 2004澳門旅遊大學
Bachelor's Degree, Hotel, Motel, and Restaurant Management -
1991 - 2003
Instituto Salesiano
High School Graduate
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Industry Focus. “Hospitality”
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