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Dianne Conolly profile image

Dianne Conolly

Hospitality Programme Manager at DART ENTERPRISE
Intro Book
Seasoned hospitality professional with expertise in tourism management and customer service.
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Location
George Town, George Town, Cayman Islands, KY
Languages
  • English -
Skills
  • Tourism
  • Event Management
  • Management
  • Customer Service
  • Strategic Planning
  • Show all
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Bio

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Dianne Conolly is a seasoned hospitality professional with a strong background in tourism management, event planning, and customer service. She has held various leadership positions in the Cayman Islands, including Hospitality Programme Manager at DART Enterprise and Manager National Training and Development at Workforce Opportunities & Residency Cayman. Dianne holds a Master's degree in Public Policy and Management from the University of York and a Bachelor's degree in International Hospitality and Tourism Management from the University of Surrey.

Credentials

  • Trainer
    American Society for Training & Development
    Dec, 2009
    - May, 2026
  • Open Water I Diver
    NAUI
    Dec, 1990
    - May, 2026

Experience

  • DART ENTERPRISE
    • Cayman Islands
    • Hospitality Programme Manager
      • Feb 2023 - Present
      • Cayman Islands

  • Workforce Opportunities & Residency Cayman
    • Manager National Training and Development
      • Feb 2019 - Present

  • National Workforce Development Agency
    • Cayman Islands
    • Manager Training and Development
      • Feb 2014 - Feb 2019
      • Cayman Islands

  • Cayman Islands Dept. of Tourism
    • Human Capital Development Unit
    • Tourism Training and Development Coordinator
      • Mar 2009 - Jan 2014
      • Human Capital Development Unit

  • Cayman Islands Dept. of Tourism
    • Tourism Development Services Unit
    • Product Development Officer - Cruise/ Hotel and Licensing
      • 2006 - 2009
      • Tourism Development Services Unit

  • Hotel Licensing Board
    • Cayman Islands
    • Secretary
      • Jan 2007 - Jan 2008
      • Cayman Islands

      Under the Tourism Law, the Hotels Licensing Board was established and given the authority to license tourist accommodations operating in the Cayman Islands.

  • The Grand Caymanian Resort
    • Grand Cayman
    • Front Desk Supervisor / Administrative Assistant / Marketing Assistant (contracted)
      • Sep 2002 - May 2003
      • Grand Cayman

  • Legal Affairs
    • Attorney General's Chambers
    • Legal Executive
      • 2000 - 2003
      • Attorney General's Chambers

  • Cayman Airways
    • Maintenance and Engineering Department
    • Technical Librarian
      • 1996 - 2000
      • Maintenance and Engineering Department

Education

  • 2010 - 2013
    University of York
    MA, Public Policy and Management
  • 2003 - 2006
    University of Surrey
    BSc (Hons), International Hospitality and Tourism Management

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