Experience

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  Sprague Operating Resources LLC

  • Portsmouth, NH

  • Sales Support Associate

    • Apr 2014 - Apr 2016
    • Portsmouth, NH

    Assisted in sales and marketing communications including email campaigns, copy and editing of collateral and PowerPoint presentations, event support, lead generation and monitored brand and statistic usage for consistency and compliance. Additionally, provided customer service for inquiries and product needs. As a Salesforce Administrator, I played a key role in the development, set up and maintenance of our implementation.

• 

  Medica Corporation

  • Bedford, MA

  • Sales & Marketing Coordinator

    • Sep 2009 - Apr 2014
    • Bedford, MA

    Supported VP of Sales & Marketing and team of product and sales managers, and served as the sales and marketing liaison to brand manager, legal counsel, graphic designers, ad agency, vendors and international distributors. As Marketing Coordinator, I oversaw the timelines, action items and file management for all marketing communications; in collaboration with a team, drafted, proofread, edited and oversaw production of email campaigns, brochures, sell sheets and industry print ads. Over a span of 5 years, we increased the number of trade shows from 4 to 13 and I executed the logistics of those trade shows - national and international. I organized trainings twice a year which required organizing travel and accommodations as well as visa assistance for our international dealers. Through administrative support, coordinated daily sales and marketing functions, and served as contract manager coordinating all the moving parts of the contract process to ensure 200+ annual agreements were completed between October and end of year.Promoted from Sales & Marketing Assistant to Sales & Marketing Coordinator in October 2010

• 

  Bowne

  • Account Manager

    • Oct 2007 - Jul 2008

    Priority was to manage schedule of printing, binding and mailing jobs using department processes to ensure deadlines were met and no errors occurred, and serve as liaison between clients, sales executives, production and finance departments.

• 

  MKTG Services

  • Sr. Client Services Specialist

    • Oct 2004 - Jan 2007

    Customer service included being first point of contact for customers calling in, answering or escalating inquiries, requests or complaints, and order fulfillment.Account management included researching clients to gain insight to their business and target markets, reviewing client marketing goals, and proposing new market options to increase sales by 10% on average.Serve as liaison between client, sales, finance and other internal departments, mail house and other vendors.Provide support to the sales team with forecasts, CRM, marketing materials and contracts; maintained database of client information and records

• 

  St. Mary's Women and Children's Center

  • President's Assistant

    • Apr 2001 - Jul 2003

    Passionately supported the President and Program Directors with administrative responsibilities - communications, meetings and schedules, serving as liaison between partners, coordinated grant submissions, proposals, program license materials and other documentation, and heavy proofreading and editing of all documentation. Also provided supplemental support to the Office of Development for donations and fundraising.

• 

  CMGI

  • Account Rep/Supervisor

    • Mar 1993 - Aug 2000

    I began as an Executive Assistant, eventually moving into the Customer Service Dept. as an Account Rep and then was promoted to Customer Service Supervisor.