Bio
Credentials
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Human Resources Management/Personnel Administration, General
University of South FloridaJan, 2006- May, 2026 -
SHRM Certified Professional (SHRM-CP)
SHRMDec, 2015- May, 2026 -
The Professional in Human Resources
HRCIAug, 2020- May, 2026
Experience
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United States
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Hospitals and Health Care
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700 & Above Employee
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Employee Services Specialist
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Feb 2010 - Feb 2012
Managed the C.A.R.E (Catastrophic Aid for ‘R’ Employees) program, supervision of volunteers during department fundraisers, annual team awards event, rewards and recognition management card program, annual holiday gift program, S.T.A.R.S. (Strengthening Tampa Area with Resources and Services) Program community events and volunteer/employee services training programs for staff. Enhanced the rewards and recognition user guide publication and policy and tools programs. > 2010–Increased Moffitt S.T.A.R.S. employee volunteer program from 326 to 433 employee volunteers.Committees: Moffitt 20 Year Anniversary Celebration Committee, Building Our Future Mentoring Focus Group, Generational Diversity Focus Group
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Volunteer and Employee Services Representative
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Nov 2008 - Feb 2010
Coordinated the C.A.R.E. program, department fundraisers, annual team awards event, rewards and recognition management card program, annual holiday gift program, S.T.A.R.S. Program community events and volunteer/employee services training programs for staff. Developed the rewards and recognition booklet publication, new rewards and recognition tools program, as well as summer teen volunteer program.> Led Team Awards ceremony for four consecutive years.> 2009–Implemented and maintained new Declining Balance Rewards and Recognition process, eliminating initial up-front cost of $150,000 to a more budget manageable monthly pay-as-you-use funds process.Committees: Diversity Unplugged Committee, Rewards and Recognition Coordinators Committee, National Minority Cancer Awareness Committee
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Human Resources Representative - Employee Relations
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Dec 2003 - Nov 2008
Developed and implemented transitional face-to-face and online exit interview processes and enhanced monthly exit interview data reported to Corporate Compliance. Managed the 90-day follow up letters to new employees, worker’s compensation tracking, labor statistics reporting to U.S. Department of Labor, employee C.A.R.E. program, wire transfers to United Self Insured Services, subpoena information. Developed efficient labeling system and maintained Joint Commission competency files, facilitated annual team award event, coordinated Employer of Choice Initiative submissions for Working Mother and Fortune 100, employee/manager file review coordination, managed tuition reimbursement program, 13-week wage statement preparation. Maintained employee-counseling data in Lawson system. Coordinated Environmental Services Focus Group attendance. Facilitated unemployment invoice payment process. Involved in unemployment phone hearing procedures, severance package documentation preparation, EEOC documentation preparation of EEOC investigations, employee counseling and improvement plan database maintenance, coordination of EAP training programs. Led file room transformation to paperless system project, and human resources new hire on-boarding process. > Coordinated Employer of Choice initiatives for the winning 2008 Working Mothers application and Fortune 100 application–organization on the list for four consecutive years.> Reduced employee tuition assistance program reimbursement time frame from exceeding 45 days to an average of 17 days.> Facilitated 2007/2008 Employee Survey, which resulted in 86% participation of the entire Moffitt staff for 2007, and 72% participation in 2008 with new survey vendor Towers Perrin.Committees: Joint Commission Implementation Team, USF/Moffitt Employee Transition Team, Research Recruitment and Retention Team, Team Awards Committee, Respect, Collaboration and Understanding Committee, Working Mother/Fortune 100 Submission Team
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McDonald's Corporation
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Oak Brook, Illinois
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Administration Coordinator
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1987 - 2001
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Oak Brook, Illinois
Responsible for Purchasing Committee facilitation with the Regional Purchasing Development Manager, Owner/Operators, and Vendors. Administrative support with the regional electric and gas cost containment initiative which saved the organization $1,000,000 the first year and was adopted by entire McDonald’s USA system for multi-million dollar bottom line savings. Security - facilitation of domestic security badge distribution for new employees and vendors. Administrative assistance with the new global restaurant openings in Beijing China, Moscow Russia, Mexico City Mexico, and Cairo Egypt. Training – managed the Assistant and Store Managers’ Conventions for three combined regions and administrative support for all regional restaurant staff training. Marketing – administrative and distribution support for the Chicago Region’s Happy Meal Toys marketing campaigns.
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Baxter International, Inc.
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Deerfield, Illinois
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Administration Coordinator
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1980 - 1987
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Deerfield, Illinois
Responsible for the maintenance of the New Drug Administration (NDA) Library. Administrative support for the NDA and the Food and Drug Administration (FDA) application submission process and administrative support for the Regulatory Affairs Administrators.
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Education
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2013 - 2014Saint Leo University
Master of Business Administration (M.B.A.), with a Concentration in Human Resource Management -
2011 - 2013Saint Leo University
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
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