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Diane Russell-Hardy is a seasoned hospitality professional with extensive experience in catering, hotel management, and wedding planning. She has managed various departments and events, including catering sales and conference services, and has achieved high customer satisfaction scores. Diane holds a Master's degree in Tourism Management from Colorado State University and a Bachelor of Arts in Hotel, Restaurant Management from Michigan State University.

Credentials

  • Master of Tourism Management
    Colorado State University
    May, 2022
    - May, 2026

Experience

  • The Sea Pines Resort
    • Hilton Head Island, South Carolina, United States
    • Conference Services Manager/Wedding Specialist
      • Feb 2023 - Present
      • Hilton Head Island, South Carolina, United States
    • Hospitality Instructor
      • Mar 2022 - Mar 2023
      • Bluffton, SC
    • Director of Catering and Convention Services
      • Dec 2015 - Apr 2020
      • Hilton Head Island, SC

      ϖ Managed a department of three Catering Sales and Conference Services managers for a 340 room resort property. ϖ Responsible for all conference and wedding group co-ordination with an emphasis on customer service and internal communication. ϖ Achieved a 2019 group satisfaction survey score of 9...

    • Catering Events Manager/Wedding Specialist
      • Sep 2006 - Dec 2015

      ϖ Responsible for co-ordination of wedding ceremonies, receptions and activities for approximately 50 destination weddings per year. ϖ Managed corporate skyboxes, food & beverage arrangements and accommodations during the annual PGA tournament – The RBC Heritage.

    • Catering Manager
      • Sep 2004 - Sep 2006

      ϖ Co-ordinated meeting, food & beverage, logistics and transportation arrangements for corporate conferences, golf groups and weddings. ϖ NOTE: This was a 200+ room resort with accommodations consisting of Inn rooms, cottages, villas and homes located on an island with no bridge to the mainl...

  • Arts Center of Coastal Carolina
    • Hilton Head Island, SC
    • Community Events Manager
      • Mar 2000 - Jul 2003
      • Hilton Head Island, SC

      ϖ Managed all food and beverage for a 350-seat performing arts center including concession sales, gallery openings, sponsor receptions and private parties. ϖ Organized four annual community outreach festivals and co-ordinated logistics for the annual wine auction fundraising events.

Education

  • 2020 - 2022
    Colorado State University
  • Michigan State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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