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Bio

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Diane Mazraani is a seasoned healthcare professional with 14 years of experience in customer service, team management, and international coordination. She holds a Bachelor of Business Administration degree from Salem State University and has worked in various roles, including Patient Care Attendant, Patient Experience Representative, International Financial Counselor, and Sr. International Healthcare Coordinator at Boston Children's Hospital.

Experience

    • Sr. Global Healthcare Coordinator

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Sr. International Healthcare Coordinator
      • Dec 2023 - Present

    • International Healthcare Coordinator
      • Aug 2018 - Feb 2024

    • International Financial Counselor
      • Jul 2016 - Aug 2018

    • Patient Experience Representative
      • Jan 2016 - Jul 2016

  • Northeast Arc
    • Danvers, MA
    • Patient Care Attendant
      • Jan 2010 - Present
      • Danvers, MA

      - Assists in maintaining and providing a clean, safe environment.- Escorts patients to and from various destinations.- Aid in the personal care and needs of the individual

  • Sleep HealthCenters
    • Greater Boston Area
    • Patient Care Coordinator
      • Nov 2011 - Jan 2013
      • Greater Boston Area

      - Secure appropriate demographic and insurance information for patients- Prepare and submit billing information daily for the clinic- Schedule and reschedule patient appointments- Liaison between medical staff and patients to ensure that the best possible care is received- Interest New Consumers/Maintaining relationships with current patients about CPAP Devices and Supplies

    • Assistant Manager
      • Jan 2008 - Nov 2009

      - Assisted Manager with different tasks- Trained and promoted employees- Promoted teamwork to have a more effective environment- Schedule and Payroll duties

    • Patient Access Coordinator
      • Jan 2004 - Nov 2007

      - Emergency Room Registration (North Shore Children’s Hospital, Salem Hospital)- Ambulatory Registration- Customer Service Representative

Education

  • Salem State University
    Bachelor of Business Administration - BBA, Marketing
  • Salem State University
    Bachelor of Business, Marketing/Marketing Management, General

Suggested Services

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Industry Focus. “Health and Medical Services”

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