Experience

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  Sodexo Food Service

  • Lewis University, Romeoville IL

  • Retail Manager

    • Sep 2016 - Present
    • Lewis University, Romeoville IL

• 

  Aramark

  • Illinois

  • Retail Cafe and Catering Manager

    • May 2015 - Present
    • Illinois

    Responsible for over 3.5 million in yearly sales for Cafe, Catering and Coffee shops by overseeing all aspects of the front of the house operationsImplemented Master the Menu to bring menus, standardize recipes, & SKUs into one platform which resulted in higher quality product for customers, and increased productivity for managersManaged Quarterly Doctor's meeting and dinner for 300 & Holiday Meal and Party for 3500 employeesManaged controllable costs to ensure adherence to budget guidelines and expectations

• 

  Maggiemoos Ice Cream

  • Small Business Owner

    • 2004 - 2015

    Executing all marketing programs and operations from corporateTraining staff for excellent customer service experienceInvolved in all aspects of opening two MaggieMoo's stores from site procurement, drawings, equipment, permits, construction, signage, health department and training of crewWorking with staff to reduce waste to keep food costs in lineAttending all corporate conferencesNetworking with local community and chamber of commerce to increase traffic Succeeding in meeting corporate brand standards with QSC’s in the upper 90’sEvaluates cost reduction and program improvement needs by analyzing financial dataDecreasing company costs by renegotiating contracts with suppliers and vendorsExtensive background in catering, festivals, outside marketing and fundraising programs

• 

  The Wendy's Company

  • General Manager

    • 1982 - 2004

    Maintained Sparkle Certification through the execution of Quality, Service and Cleanliness StandardsEnsured store compliance with company operating policy and proceduresWrote yearly budgets and managed sales and profit goals in relation to the budgetCompleted weekly administrative requirements and reportsManaged employee files, payroll records, and other company records in accordance with the company policiesProvided proper training and development of employees and area Management Trainees through established systems