Experience

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  Diana's Dream Vacations

  • Business Owner

    • Aug 2012 - Present

    • Certified Travel Professional specializing in Caribbean Vacations, Cruises, Weddings & Honeymoons, Individual, family and group travel.• Book travel services for leisure clients and provide excellent customer service to existing and prospective clients.• Train Independent Consultants to ...

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  Roxbury Youthworks, Inc.

  • Roxbury Crossing, Massachusetts, United States

  • Deputy Director

    • Jul 2008 - Present
    • Roxbury Crossing, Massachusetts, United States

    • Monitored and maintained budgets and carried out all accounting responsibilities including payroll, Accounts Payable, Accounts Receivable, and all necessary reports., • Supervise, mentor and coach staff, and liaise with auditors, staff onboarding, and orientation, and implement Progressive Corr...

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  TechMission

  • Dorchester, Massachusetts, United States

  • Deputy Director

    • Jun 2006 - Jun 2008
    • Dorchester, Massachusetts, United States

    • Provided management and leadership to a fast-growing faith-based organization.• Managed the daily operations of the AmeriCorps program and a staff of 2 and 20-40 volunteers. Researched potential funding sources, wrote grant proposals, built and maintained relationships with funders, and supervi...

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  Roxbury Multi-Service Center, Inc.

  • Interim Executive Director

    • May 2005 - Apr 2006

    • Managed, supervised and directed the daily operations of finance, administration, staff, fundraising, operations, programs and services. • Developed short and long range strategic plans, and oversaw the implementation of these plans in daily operations to assist the Board of Directors.• Collaborated with board members to identify critical internal and external issues and developed initiatives to implement plans to effect changes. • Convened and participated in Board of Directors and other board committee meetings to meet Agency goals and mission.

  • Deputy Director

    • Feb 1999 - May 2005

    • Effectively provided management, oversight and supervision to six (6) departments. • Established standards and evaluation of program performance and outcome measures to ensure the most effective programs. Contributed to the development and monitoring of the Agency and program budgets. • Assumed leadership for Agency publicity and public relations, assisting in fundraising projects and grant writing to support the programs, services and other efforts of the Agency.

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  Fleet Bank & Bay Bank

  • Boston, Massachusetts, United States

  • Branch Manager

    • Jan 1987 - Jun 1999
    • Boston, Massachusetts, United States

    • Supervised and managed various bank branches; hired, trained and coached staff to meet customer service and sales goals.• Established new business relationships, sold an array of bank products and services, and prepared branches for successful audits.