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Diana Roy is a seasoned business professional with 31+ years of experience in marketing, sales, event management, and customer service. She has held various roles, including Business Manager at Resendiz Brothers Protea Grwrs and Convention Services Manager at San Diego Marriott Hotel & Marina. Diana holds a Bachelor of Arts degree from San Diego State University and a Certified Meeting Professional (CMP) Credential.

Credentials

  • Certified Meeting Professional (CMP) Credential
    -

Experience

    • Business Manager
      • Sep 2001 - Present
      • Fallbrook, CA

      Direct global floral sales and marketing efforts. Design and manage print and e-media marketing efforts. Write, photograph and coordinate production of company newsletter, blog, Facebook pages and website. Improve client relations to increase repeat business. Define and implement marketing strategy. Advocate for flora-agriculture at the State and Federal level. Represent company at national and international trade shows. Conduct cost analysis to facilitate competitive product pricing. Produce weekly product pricing sheet. Coordinate management of office, staff, purchasing, payroll, accounting, sales, marketing and human resources. Maintain business and financial records.Web Site: http://www.resendizbrothers.comBlog: http://www.apassionforflowers.blogspot.com/Facebook: https://www.facebook.com/ResendizBrothers?ref=tn_tnmnPinterest: http://pinterest.com/dianalroy/boards/Twitter: https://twitter.com/DianaR_ResendizInstagram: https://instagram.com/resendizbrothers/

    • Flower Farmer
      • Jul 1993 - Present

    • Convention Services Manager
      • Mar 1983 - Jun 1993

      Extensive contact with client management to coordinate all convention functions and peripheral services including, but not limited to; produce and coordinate special events such as on-site trade shows; coordinate off-site tours, transportation, catering, meetings, and audio visual requirements. Work with local community leaders and vendors and corporate sponsors to produce special events (such as Heart Of San Diego Marathon and Shearson Lehman/Andy Williams Open at Torrey Pines). Prepare and negotiate contract agreements between client and hotel. Serve as on-site liaison between hotel and client. Provide extensive follow-up with client after scheduled convention. Every quarter serve as manager-on-duty with responsibilities for handling all guest inquiries and complaints, inspection of entire 1,355 room hotel, monitoring all food and beverage facilities, banquet facilities and front office functions as well as managing a staff of over 1,000 employees.

Education

  • San Diego State University
    Bachelor of Arts (B.A.), Journalism, Public Relations, Spanish
  • University of Valencia - Spain
    Spanish Language and Literature
  • Grossmont College
    Business, Management, Marketing, and Related Support Services

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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