Experience

• 

  Cineplex Media

  • Canada
  • Advertising Services
  • 1 - 100 Employee

  • Executive Director Sales Support

    • Feb 2024 - Present

  • Director, Sales Support

    • Feb 2014 - Feb 2024

  • Manager, CRM Sales Support

    • Dec 2011 - Feb 2014

  • Sales & Research Assistant

    • May 2008 - Dec 2011

    it is my responsibility to assist the sales team in closing and executing their sales, and to keep them organized. Some of my duties include tracking attendance for all the theatres across Canada, conducting research projects using varies tools (PMB, LNA, Comscore, etc. ) and creating reader friendly PowerPoint presentations. I am the sole administrator, trainer, & development liaison for our Client Relationship Management / Contract Creator program called CRM. I ensure that all the data within the system is correct & up-to-date, as well as deal with any issue's that may arise with the program. I train new employees on how the program works and how to use it effectively, through a training program, which I designed myself. On a daily basis I am speaking with clients to assist them (and the sales reps) in ensuring they have a smooth and successful campaign.

  • Administrative Assistant

    • Sep 2007 - May 2008

    As receptionist, I was the first point of contact for any visitor; both on the phone and in person. I was courteous and informative, and always tried to ensure that they had a pleasant experience with our company. Some of my duties included, ensuring the office is tidy, ordering supplies, watering all the plants, and keeping track of the sales reps.As an administrative assistant to the president of Cineplex Media, it was part of my job to keep him organized, and represent him in personal & business matters. I coordinated his calendar and kept his contacts up-to-date. Arranged personal & business related deliveries & travel. As well as managed his expenses.

• 

  Cineplex Entertainment

  • Canada
  • Entertainment Providers
  • 700 & Above Employee

  • Operations & Payroll Manager (Scotiabank Theatre)

    • May 2006 - Sep 2007

    My main responsibility was to effectively manage the payroll & scheduling of 100 - 150 employees. I controlled labour costs by properly scheduling depending on the amount of business that certain films would bring into the theatre. I coordinated all the hiring and training of new staff, including emergency procedures and health and safety standards. Through various subsidy groups (YMCA, Woodgreen) I have been able to save well over $20,000 - $40,000 per summer. I also organized all the employee reviews and rate increases on a probationary and annual basis.

  • Operations and Corporate Events Manager (Scotiabank Theatre)

    • Nov 2003 - May 2006

    As an operations manager, I was responsible for the reconciliation of all daily sales receipts. I supported the food service managers to maximize revenue and control labor and theatre costs. Delivering world-class guest service and dealing with the escalation of guest concerns are some of my strengths that I am able to rely on when working at the Scotiabank Theatre. One of my key responsibilities was to successfully coordinate corporate events and theatre rentals with the National Support Centre and our clients. I have hosted events for numerous companies such as Bell Canada, CIBC, AGF, Sunlife Financial, WWE, Reelworld Film Festival, and The Toronto International Film Festival. I also co-chaired the "Players Involvement Committee" within our theatre. As a committee we effectively planned employee appreciation events and screenings. Through the committee we have been able to increase employee moral.

  • Operations and Marketing Manager (Colossus Theatre)

    • Nov 2000 - Nov 2003

  • Team Leader (Colossus Theatre)

    • Jul 1999 - Nov 2000

  • Party Coordinator (Colossus Theatre)

    • Jan 1999 - Jul 1999

• 

  Extravaganza Florist Ltd.

  • Assistant / Secretary

    • Sep 1994 - Jan 1998

    A few of my responsibilities were answering phones, taking delivery orders, cash handling, invoicing, filing, data entry, and small flower arranging.