Experience

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  Envision Physician Services

  • Plantation, Florida, United States

  • Workforce Optimization Specialist

    • Feb 2019 - Present
    • Plantation, Florida, United States

    Create and maintain radiologist schedules, payroll, and PTO. Process new hire radiologist confirm start dates, enter employee in Oracle to have system access and onboarding. Process radiologist expense reports, collaborate with payroll and Practice managers the provider’s company paid and BERA financials. Monitor BERA balances, and correct processing. Cross train new hire teammates.

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  The Spine and Orthopedic Center

  • Plantation, Florida, United States

  • Office Manager

    • Oct 2017 - Feb 2019
    • Plantation, Florida, United States

    Coordinate daily operations of Front Office or other designed areas. Overseeing functions of scheduling, chart preparation, patient registration and insurance verification.‬ Coordinate front office employee schedules to ensure assigned areas are staffed. Organizing Physician schedules for patient coverage. Handle accounts receivables, facilitating financial hardship plans and past due balances. Reconciliation of front office collections, opening and closing procedures and patient paperwork. Create patient charts, obtaining hospital records for Post op patients. Assist front desk with check ins and outs of patients and addressing customer service issues with patients. Perform administrative functions and working patient billing, reviewing, and adjusting patient’s their bills.

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  Contractor, Broward County Government

  • Plantation, FL

  • Training Help Desk

    • Jun 2016 - Oct 2017
    • Plantation, FL

    • Analyzed and resolved customer inquiries received through email and Help Desk tickets in a timely manner to ensure a positive customer experience.• Processed employee class registrations, cancellations, eLearning rejects and completions as well as added ran reports and added classes within the LMS application.• Performed SkillPort Administration functions, which included password resets, new employee access, terminating access, and recording course completions. • Provided oversight to the termination process: tickets and work order.• Tracked and reported on compliance training which included new employee updates and completions by agency. • Updated and documented internal process flows and procedures.

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  Carib Graphic and Packaging

  • Sunrise, FL

  • Billing Coordinator and Office Administrator

    • Dec 2015 - Jul 2016
    • Sunrise, FL

    • Organized, audited, proofread correspondence, invoices, presentations, brochures, publications, reports, and relevant company material.• Performed routine clerical and administrative functions, verifying documents, reconciliations (checks, bills, invoices, and vouchers). Create, track and audit timesheets.• Distributed incoming regular/electronic mail and other materials, and successfully coordinated the flow of information internally and with partner organizations.• Responsible for accounts payable/receivable completed invoices, expense reports, payment transactions, and contract reviews and audit.

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  American Express

  • United States
  • Financial Services
  • 700 & Above Employee

  • Communication Specialist / Employee Engagement

    • Jun 2010 - Oct 2015

    Provide departmental communications and graphic support. Develop and coordinate employee communications and activities including the implementation of policies and programs to increase employee awareness and knowledge of department and company initiatives. Coordinate seminars, training and education to further develop and engage employees. Plan and coordinate company activities and events that highlight and support company compensation and benefits programs. Facilitate Employee Engagement activities and act as liaison for cross-functional teams and outside vendors. Execute communication strategies to support and enhance change initiatives impacting employees. Develop visual communications using posters, presentations and SharePoint site. Provide Audio/Visual set up. Deliver department website information and content. Create Online Data Collection Tool surveys.

  • Compliance; Complaint Tracking

    • Jul 2009 - Jun 2010

  • Employee Engagement/Administrative Coordinator

    • Mar 2005 - Jul 2009

  • Acct Reconciliation, Credit Analyst, Membership Rewards, Business Analyst

    • Feb 1990 - Mar 2005

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  National Car Rental

  • Miami Airport & San Francisco Airport

  • Manager

    • Jan 1981 - Feb 1987
    • Miami Airport & San Francisco Airport