Experience

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  SNB Group UK

  • London, England, United Kingdom

  • Global Director of Human Resources

    • Jul 2023 - Present
    • London, England, United Kingdom

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  Pupil

  • England, United Kingdom

  • Director of People

    • Jun 2021 - Jul 2023
    • England, United Kingdom

    Pupil is a software and technology (Proptech) firm that captures and publishes 3D information about real-world interiors on an industrial scale, utilizing in-house developed software. I lead the People and HR portfolio across our core regions including the United Kingdom / United States / United Arab Emirates / Singapore and South Africa. Strategy - Creation of an HR roadmap that sets out the key objectives and goals of the department. - Creation of an overall staffing strategy; Financial budget and forecast for staffing and people. - Clear succession planning within each department in order to maintain performance and continuity.Compliance & Legal - Manage multiple payrolls in all regions. - Adherence to all labor and related laws and regulations globally. - Drafting of all employment-related agreements. - Drafting and updating of business-critical policies and procedures. - Strict adherence to all COVID and other OHS regulations. - Contractor management. - Industrial relations. - VISA and right-to-work requirements globally; - Employment tribunals People - Creation of Pupil specific meetings/symbols / artefacts that create a sense of belonging and citizenship for staff. - Performance management for continuous improvement. - Key performance Indicators per role in line with business goals. - Internal coaching and training academies. - Training and development plans to cater for all departments. - Market-related salary grades/bandings - Performance-related incentives & rewards Talent Management - Attract and retain talent globally; - Agency and partner management across various platforms and partnerships. - Implement best practice selection criteria and tools to select top talent. - Development and implementation of best practice Induction and onboarding systems. - Clear career plans per role and department. - Utilize recruitment data to continuously improve processes and reduce cost.

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  Genasys Technologies (Pty) Ltd

  • London, England, United Kingdom

  • Human Resources Executive

    • Jun 2020 - Jun 2021
    • London, England, United Kingdom

    Genasys is an "Insurtech" firm which provides cloud-based insurance technology and solution for insurers, MGAs and brokers. My role was that of People Executive responsible for the international Human Resources portfolio accross the United Kingdom and South Africa.Key responsibilities include -• Manage and direct all people processes and systems across the group internationally.• Implementation of the performance management system and processes.• Develop incentive schemes that drive performance improvement.• Oversee and ensure legal compliance on all labor matters in United Kingdom & South-Africa including adherence to local and global regulations and relevant laws. • Health and Safety management, specifically focusing on minimizing COVID19 related risks.• At the forefront of work from home strategies, ensuring optimal productivity in a flexible work environment.• Leave and absenteeism management - monthly trends analyses resulting in increased productivity. • Change management initiatives to improve staff wellness and create culture of collaboration and innovation. • Serve on the Executive Remuneration committee responsible for salary benchmarking and banding.• Recruitment life cycle; budgeting = recruitment = selection = induction = training = performance.• Ensure all performance, discipline, grievance and counselling processes are conducted fairly and efficiently, whilst always taking into account the long term best interest of the business. • Internal staff training and development in line with set budgets and performance goals. • Facilitation of internal leadership and management training and development programs. • Support operational processes to ensure high degree of performance & human satisfaction,My aim is to build an inclusive, high performing staff culture, which is underpinned by mutual trust, respect and accountability.

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  TechStream Group

  • United Kingdom; South-Africa; USA; Europe; UAE;

  • Global legal and compliance head

    • Jan 2020 - Jun 2020
    • United Kingdom; South-Africa; USA; Europe; UAE;

    Xcede Group is a global recruitment firm that delivers technology and energy talent solutions world-wide. My role was to oversee compliance, legal and contractor care teams across the globe operating in the United Kingdom; Europe, Middle East, North-America, Africa and Singapore. My core focus was ensuring all talent solutions were legal and compliant in line with local and international labour and tax laws. Sadly made redundant during COVID19. Key Responsibilities -• Contractor and placement Management: Oversee contractor management team responsible for onboarding, supporting and building relationships with global contractors and placements. Contract management; Visa and tax requirements; Compliance management for all contractors internationally; Ensure strict adherence to WHT (withholding tax), VAT and PAYE requirements for all contractors / employed placements.• Talent management: Contractor care and support internationally to all regions. Contractor care for individuals, Umbrella- and limited companies. Oversee all back-office functions such as timesheets, insurances, payroll, visa's, staff queries and grievances.• Procurement: Tender preparation and submissions; New Client/Supplier onboarding; Review and negotiate new client terms; Client & Supplier Credit risk assessments; ;General data protections regulations (GDPR) compliance as well as IR35 management.• Legal: Internal legal matters, LOD's; Client & Supplier Contract management; Review of internal legal templates; Global Lease management; Manage Global Insurance Renewals; Monitor regulatory changes.• Policy: Oversee and implement Operations and Human Resource policies and procedures related to contractors and placement legal and compliance matters.

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  Workshop17

  • South Africa

  • National Operations & HR Manager

    • Jan 2018 - Dec 2019
    • South Africa

    Workshop 17 offers fully serviced offices, co-working, conferencing and eventing space across South-Africa and Mauritius. My role was responsible for the full Operations and People portfolios including Operations; Customer service; Maintenance; Occupancy; Human resources, general management; quality control and contractor management. Key responsibilities• National management of Service, Operations and HR processes and systems. • Human resource management - Manage HR team and all spheres of human resources: Recruitment&selection; Employee relations, contract&policy drafting; learning&development; payroll; OHS; Skills development; employment equity etc.• Co-working / community – Direct line manager to all community and location managers; support staff to ensure customer satisfaction in all regions. • Events and conference management – Direct line manager for events and banquet managers nationally;• Client relationships - Maintain strong relationships with all key clients across branches in both Co-working and events and conferences; • Cost and financial management nationally – Budgeting, cost- and stock management.• Supplier and contractor management - Manage all lease and sublease agreements as well as supplier SLA's.• Quality (QMS) - Responsible for implementation of systems and processes to ensure 5-star service across all business units and products; Implementation of lean and agile principles;• Facilities management – Facility management of 7 sites, ensuring everything works all the time and to client expectation. • Restaurant Operator management - Manage restaurant and catering operators on each site; Maintain restaurant food and service quality levels. • Stock and retail management of online goods, furniture rentals and merchandise;

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  LabourNet

  • South Africa
  • Legal Services
  • 700 & Above Employee

  • Regional Manager

    • Sep 2014 - Dec 2017

    General Manager of Regional business unit, staff count 25-30.Human resource consultancy specializing in Employee relations / Employment equity / Skills development / BEE / Training / Payroll / Recruitment / health and safety / Management consulting / Dispute resolution – Over 500 clients represented in all industries within the region. Key responsibilities:• General management of human resource consultancy – Services include Employee relations, Employment equity, Recruitment and selection, BEE, Health and Safety, Payroll; Training and development;• Legal compliance with all relevant legislation; • Human resources management - talent and leadership development; Recruitment lifecycle; Discipline & performance management; payroll & remuneration, external dispute resolution representation.• Team management – Direct line manager for each product head in region including HR, IR, Training, Sales, Admin, OHS and BEE. • Financial management - P&L management; Budgeting; cost management; • Training and development facilitator - Facilitate human resource training interventions to external clients; Internal trainer and facilitator for consultant development; Expert public speaker on labor development; • Events/seminars/training – Monthly training workshops and seminars;• Business development – Achieved 25%+ year on year revenue growth. • Marketing - Strategic alignment and implementation for region in line with group vision.• Client relationship management – Maintain strong relationships with key account clients;• Service - over 500 client receive 5-star service; Monthly audits and quality checks in all department; 95%+ minimum client retention achieved.• Management consulting - Provide strategic management advice and intervention to maximize employee output to external clients;

  • HR/IR Manager (Human resources & Industrial relations)

    • Aug 2011 - Sep 2014

    • Business unit manager and senior consultant for region;• Providing Legal, labour and human resource advice and services to clients and to staff - Performance and discipline management; Collective bargaining, organizational rights and negotiations with unions and management/staff forums; Strike management, redundancy facilitation and representation; transfers of business; Dispute (CCMA) and bargaining council representations for conciliations, mediation and arbitration's; Succession planning, talent management; Employment equity and skills development consulting; OHS and related audits; • Senior training facilitator and speaker on labor relations; • Implementation of quality management systems and processes;• Maintain 5-star service to over 400 clients and a team of senior consultants; Drafting and maintaining of Standard operating procedures and service values; Conduct monthly internal audits;• Client relationship management - exceed client satisfaction and retention of 90%+;• Sales – Achieve sales growth of 25% year on year for business unit. • Coaching, development and succession planning within division;• Provide strategic input into budgets, targets and vision for department; Provide senior consulting services as per below position;

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  University of the Free State

  • South-Africa

  • Psychometrist internship

    • 2010 - 2011
    • South-Africa

    Psychometric testing of studentsCareer counselling for students Selection of MBA candidates