Bio
Credentials
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National Career Readiness Certificate, Gold
ACT
Experience
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Nestle USA
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Gaffney,SC
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Prepweigher
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Feb 2016 - Jul 2016
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Gaffney,SC
Keep work area clean and in compliance with all housekeeping and GMP standards at all times by avoiding unnecessary spillage in work area. Use hand scales appropriately to ensure correct amounts of ingredients are being placed in products Place products in necessary containers on assembly lineMonitor ingredients for appearance, odors, and foreign material to ensure quality standards are being maintained. Communicate with supply person so that there is always an adequate supply of ingredients. Air-dry and wipe down line and other pieces of equipment before shift begins or after mid-shift washdowns
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Dollar General
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Shelby, NC
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Sales Associate
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Jan 2016 - Jul 2016
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Shelby, NC
Unloaded trucks.Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.Built merchandise displays.Stocked merchandise; rotate and face merchandise on shelves.Restocked recovered merchandise.Assist customers by locating merchandise.Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.Comply with company policies and procedures.Greeted customers.Operated cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.Collected payment from customer and make change.Assisted with ordering merchandise using hand-held scanners, as needed.Cleaned front end of store and help set up sidewalk displays when necessary.
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Convergys
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Jacksonville, North Carolina Area
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Customer Service Representative
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Aug 2015 - Feb 2016
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Jacksonville, North Carolina Area
Troubleshoot, researched and analyzed customer problems with installation, billing, service upgrades/downgrades and disconnects.Maintained broad knowledge of products, pricing, promotions, procedures, and other important issues through management communications, meetings, client focus groups, and formal training. .Prepared complete and accurate work and update customer file.Transferred misdirected customer requests to an appropriate party.Provided answers and/or advice to customers based on their particular requirements and customer profile.Scheduled appointments for service/follow up
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Sales Associate
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Jan 2015 - Jun 2015
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Kinston,NC
Cleaned and checked equipment including coffee machine, refrigeration units, gas pumps, telephones.Greeted customers and guestsSwept, mopped, and cleaned floors and driveways.Cleaned windows, food service areas and bathrooms.Entered all transactions at the time of purchase at the correct price by scanning or using the correct keys/codes, placing all payments collected in the register and making correct change.Kept accurate cash, sales and inventory control records and accounts for variances.
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CROSSMARK
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Charlotte, North Carolina Area
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Event Specialist
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Jul 2011 - Sep 2014
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Charlotte, North Carolina Area
Engaged, interacted, and sold products to consumers in a positive mannerProperly set up and prepared Event Table for execution, and conducted sales presentations as well as demonstrating the goods or servicesIdentified best product for customer's needs to sell merchandiseCooked and served food/beverages
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Chip Nutty Cookies Bakery
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Charlotte, North Carolina Area
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Crew Member
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Jan 2010 - Jun 2011
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Charlotte, North Carolina Area
Cleaned display cases, shelves and aisles, equipment and work areasStocked storage area with new merchandiseManaged cash registerPrepared and decorated pastries, cookies, cupcakes and packed customer purchases
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Education
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2010 - 2012West Mecklenburg High School
High School Diploma, General Studies
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Industry Focus. “Retail”
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