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Experience

  • Berar Finance Limited
    • Bilaspur, Chhattisgarh, India
    • Collection Executive
      • Mar 2017 - Dec 2020
      • Bilaspur, Chhattisgarh, India

      Portfolio Management - Responsible for collections of unsecured flows of Personal & Two Wheeler Loan in Bilaspur. Taking care of delinquent accounts from Risk Bucket 0 to 5 (defaults up-to 150 days). Bucket 1 Roll back, 2 – 5 Bucket Roll back, Penal recovery etc. are the additional responsibilities to stabilize the portfolio.Portfolio volume – POS Value Rs. 7 L. (bucket 0) POS Value Rs. 12 L. (bucket 1) POS Value Rs. 28 L (Rest Buckets)Agency Management – 4 collection agencies are driven. Average performance of 96 % in Bucket 0 & 90 % in bucket 1, have been delivering for last 1.3 years, maintaining the process, guideline, hygiene & without any malpractice or deviation. Area covered – Bilaspur, Champa & covered villages.

  • Idea Cellular Ltd
    • Bilaspur, Chhattisgarh, India
    • Agency Owner
      • Jan 2008 - Jan 2017
      • Bilaspur, Chhattisgarh, India

      Collection & Retention – Achieving the collection Target BC wise, handling portfolio of Rs. 2 Cr. close looping the issues to take proactive corrective action & ensuring the customer retention against voluntarily, involuntarily & MNP churn, with satisfaction. Having strength of 6 Manpower as FOS & 3 Tele-callers under my owned Agency

Education

  • 2020 - 2021
    Dr. C. V. Raman University, Kota Bilaspur
    Master of Library & Information Science - MLIS, Library and Information Science
  • 2014 - 2017
    Dr. C. V. Raman University, Kota Bilaspur
    BCA (Bachelor of computer applications), Information Technology

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Industry Focus. “Financial Services”

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