Experience

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  The Sevens Stadium - Dubai

  • Dubai

  • Food and Beverage Manager

    • Sep 2014 - Mar 2020
    • Dubai

    Role: Food and Beverage Manager Sept 2014 – March 2020Company Name: 7he Sevens Stadium Location: DubaiPart of X.O. Enterprises LLC, Fibbers @ 7he Emirates Sevens Stadium is the sister company of Fibber Magee’s Irish Restaurant/Bar in Dubai. This standalone division caters to all the day to day F&B requirements in the Club house Restaurant/ Bar & Banquet as well as all other large scale event such as but not limited to corporate family days, International cricket events, Emirates Airline Dubai Rugby Sevens Tournament, EK T20, HSBC Rugby Tournament, Dubai Dessert Road Run, International football events, concerts, press conferences and more.• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.• Preserve excellent levels of internal and external customer service across all outlets• Design exceptional menus, purchase goods and continuously make necessary improvements.• Identify customers’ needs and respond proactively to all of their concerns.• Lead F&B team by attracting, recruiting, training and appraising talented personnel.• Establish targets, KPI’s, schedules, policies and procedures.• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.• Ensuring all health and safety regulations are followed according to Municipality and food safety guidelines and expectation both Front & Back of House.• Ensuring all staff are properly trained and knowledge of operation meets company standards• Responsible for producing appropriate external and internal marketing media for the restaurant/ bar as well as other catering functions.• Lead all F&B related events from start to completions on different sectors across the entire facility.

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  Abanos Emirates Events

  • Dubai

  • Director of Special Events

    • Jul 2012 - Aug 2014
    • Dubai

    Role: Director of Events July 2012 – August 2014Company Name: Abanos Emirates EventsLocation: DubaiAbanos Emirates Events was a visual one stop event solution agency supplying turnkey solutions for all event requirement. Securing partnerships with the leading agencies in the UAE. Abanos Emirates benefit from supplier referral, renting event furniture and hosting events in its 5400sqf showroom. My responsibility were to create a one of its kind event agency, sourcing clients and events, managing partner relationships, accounts, logistics and marketing across the board.• Analyse and find better, more cost-effective ways to run event• Work on multiple events simultaneously • Review all suppliers’ invoices and ensure that we are getting good quality, well-priced goods• Understand all supplier contracts and minimise risk where possible• Streamlining processes and possibly bulk purchasing to reduce overall cost to events• Increase efficiency through new processes • Polishing and maintaining event checklists for all events and ensuring that the team is following them• Ensure all events arrangements are in line with the brand and up to company standards• Delegate, Visitors, Sponsors and public event experience needs to be polished and thoroughly considered and perfected before every event.• Standardising processes and information control to allow for easier event prep for repeat events• Business Development, sourcing clients and managing excising client relationships.• Securing partnership agreements, managing partnerships with suppliers.• Managing all communication and requirements expected by client and delivering events.• Market research within the UAE region to stay up to date with new and upcoming event.• Managing all decorative, design as well as look and feel to satisfy clients requirements• Able to demonstrate good time management and pro-active planning of workloads.

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  Coffee Planet

  • Event Manager

    • Jan 2011 - Jul 2012

    Role: Event Manager January ‘11 – July ‘12Company Name: Coffee PlanetLocation: DubaiCoffee Planet is currently serving over 15k Coffee’s daily at local Epcco, Enoc and Adnoc stations, with its own roastery in Jebal Ali they ensure the freshest coffee in the UAE as well as our other international export countries such as Malaysia, Sri Lanka and Pakistan. My responsibility was to create the Events division within the business and to attain awareness of all events suitable for Coffee Planet in the UAE, Sourcing Suppliers, partake in exhibitions from built to breakdown and promote the brand as frequently as possible.• Business Development• Develop good working relationships with clients and suppliers• Continually managing the P&L to ensure the department delivers within Budget• Working with Project dept. to source/ design suitable layout for events• Working with event organiser to ensure adequate power, water & drainage is available• Working closely with stock control to ensure all equipment is available and delivered to required locations• Managing the supply chain to dispatch food & beverage products to each outlet• Ensuring all legal pre- approvals are in line with the local Emirates laws• Maintaining a good working and cooperative relationship with the event organiser keeping them regularly informed of built and delivery progress.• Managing all logistics involved pre & post event.

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  Emirates Leisure Retail

  • Dubai

  • Event Manager

    • Nov 2008 - Jan 2011
    • Dubai

    Role: Event Manager October ‘08 – January ‘11Company Name: Emirates Leisure RetailLocation: DubaiEmirates Leisure Retail is a fully fledged division of the high profile Emirates Group, with strong interest establishing, managing and franchising a wide range portfolio restaurant, cafes, bars, lounges and Events. Gulf Cooperative Council country and far beyond. ELR’s operations span the adjoining emirates of Abu Dhabi, Sharjah, Ajman and Ras Al Khaimah, the city of Muscat in the Sultanate of Oman and most recently Australia. ELR is a highly successful company that is growing rapidly through the strengths of its brands and the innovation, commitment and talent of its people• Meet client/ organizers to determine what their event requirements are.• Source suppliers and necessary utilities/ equipment and production companies• Manage budget forecast• Arrange internal briefing with all relevant departments and start the event planning• Arrange site meeting to create the customer journey, logistics and movement both front and back of house.• Evaluate, hire and train all staff including international sourced management to work at the event.• Manage all onsite logistics, office, schedules and deliveries as main contact person• Ensure all onsite team/ staffs follow the Health and safety laws according to the UAE standard• Manage the distribution of all cash requirements and date capture documentation.• Maintaining a good working and cooperative relationship with the event organiser/ clients keeping them regularly informed of the progress• Brief entire onsite team before opening of the event• Manage good relationship with the UAE Officials and Food control authorities• Manage all Cash return processes, product redistribution and overnight deliveries if required• Debrief team managers and client / organizers post event

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  RJ's Famous Rib Steakhouse

  • KwaZulu-Natal, South Africa

  • Operations Manager

    • Jan 2007 - Oct 2008
    • KwaZulu-Natal, South Africa

    Role: RJ’s Steakhouse – Hillcrest January ’11 – October ‘08Company Name: Operations ManagerLocation: Dubai• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards• Preserve excellent levels of internal and external customer service• Identify customers’ needs and to respond proactively to all of their concerns• Lead F&B team, training and appraising talented personnel• Ensure all franchise guidelines are in line with brand standards