Experience

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  H2O International | BWT

  • Western Cape, South Africa

  • Operations Manager ◦ Water Filtration Technician

    • Sep 2023 - Present
    • Western Cape, South Africa

    • Full management of company operations.• Install water filtration systems and water coolers.• Manage and support a team of 5 employees, improving overall productivity by 10% through effective coaching, training and performance management.• Increase customer satisfaction and sales.

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  Super Yachts

  • United States

  • Lead Deckhand and Engineer

    • Nov 2022 - Aug 2023
    • United States

    • Worked on a 64m vessel running guest services and transportation/trips to the US, Bahamas and the Caribbean. • Collaborated with a team of sixteen crew members representing at least thirteen different nationalities to efficiently fulfil daily responsibilities.• Oversaw the daily maintenance of ...

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  Famous Brands

  • Western Cape, South Africa

  • Franchise Manager

    • Jul 2014 - Aug 2022
    • Western Cape, South Africa

    • Managed, developed, and grew franchise partners, ensuring above-average returns on investment.• Increased the brand's reputation as the preferred choice for consumers.• Maximised turnover by 21% in the first year after taking over the region.

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  Barbara's Guest House

  • Mthatha

  • Manager

    • May 2014 - Jun 2014
    • Mthatha

    • Full operational management of a guest house with 34 rooms and a bar service.• Implemented strategies which improved customer satisfaction scores.• Improved booking ratings from 6/10 to 8/10.• Increased revenue from a loss to 15% ROI.

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  Aqua-Cura

  • General Manager

    • Jan 2014 - Apr 2014

    • Led the initial operations of a water filtration start-up.• Developed and implemented strategic plans aligned with the company's vision and objectives.• Managed the company's finances within set budgets.• Complied with regulations and legal requirements.• Established and maintained stak...

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  All-In-One Fast Foods cc

  • Richards Bay Area, South Africa

  • Group Restaurant Manager

    • Jan 2007 - Dec 2013
    • Richards Bay Area, South Africa