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Bio

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Devin Wells is a seasoned IT professional with expertise in Active Directory, Windows Server, SharePoint, and networking. He has extensive experience in managing technology stacks and processes, leading cross-functional teams, and providing top-tier support for IT infrastructure. Devin holds a Master's degree in Business Administration and various IT certifications.

Credentials

  • Certified Information Security Manager® (CISM)
    ISACA
    Sep, 2018
    - Apr, 2026
  • Certified Information Systems Security Professional (CISSP)
    (ISC)²
    Aug, 2018
    - Apr, 2026
  • MCITP: Enterprise Administrator
    Microsoft
    Aug, 2011
    - Apr, 2026
  • ITIL Practitioner
    AXELOS Global Best Practice

Experience

    • Director of Technology
      • Oct 2022 - Present

    • Director of M&A Integrations
      • Dec 2019 - Oct 2022

      Led a cross-functional team responsible for onboarding technology stacks and processes attained via acquisitions

    • Director of Security and Infrastructure
      • Nov 2018 - Dec 2019

      Responsible for integration of legacy Learning House platforms into Wiley standards

    • Director of Support Services
      • Oct 2014 - Nov 2018

      Responsible for creation, implementation, and monitoring of corporate security and IT operations strategy Act as a change leader to challenge existing company normsLed creation and implementation of company BCPManaged vendor relationships and negations

    • Manager of Support Services
      • Nov 2012 - Oct 2014

      Led international support team of 50+ members that provided tier 1-3 services to a multitude of industry leading clients Led root cause analysis for support team to continuously improve program administration Led communications strategy to maintain and develop client relationships

    • Systems Engineer II
      • Nov 2011 - Nov 2012

      Responsible for high level system and process designProvided top tier support for IT infrastructureWorked with internal and external stakeholders to successfully select and implement appropriate technologiesContinuously improved organizational performance by applying a technical skill set within a business frameworkRemained current on new technology releases in order to make the most informed recommendations to management

    • Enterprise Programmer Analyst II
      • Apr 2008 - Nov 2011

      Worked in a team environment to provide tier 3 support for the university systems including LDAP directories, SharePoint, and Exchange infrastructureKey member of a team tasked with designing and implementing the infrastructure necessary for an Exchange rollout to 12,000+ students and employeesArchitected and supported various Windows Server 2008 servers and roles (AD, DNS, IIS, etc.)

    • Business Computer Specialist (Desktop Engineer)
      • Sep 2007 - Apr 2008

Education

  • 2010 - 2012
    University of Louisville
    Master, Business Administration
  • 2007 - 2008
    University of Louisville
    Bachelor of Science, Business Administration; Management / Marketing
  • 2002 - 2007
    University of Louisville
    Bachelor of Science, Business Administration; Computer Information Systems

Suggested Services

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Industry Focus. “Consumer Services”

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