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Bio

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Credentials

  • Personal Efficiency Program
    PEPworldwide:nz
    Dec, 2023
    - Apr, 2026
  • Hotel email marketing
    Revinate
    Nov, 2020
    - Apr, 2026
  • Jet Park Lead the Way Workshop
    The Learning Wave
    Jun, 2019
    - Apr, 2026
  • First Aid
    A1 FIRST AID LIMITED
    Aug, 2020
    - Apr, 2026
  • First Aid
    New Zealand Red Cross
    Jun, 2018
    - Apr, 2026

Experience

  • HIND Management
    • Auckland, New Zealand
    • Central Reservations Manager
      • Jan 2023 - Present
      • Auckland, New Zealand

  • voco Auckland City Centre
    • Auckland, New Zealand
    • Reservations Manager ( Pre Opening)
      • May 2022 - Jan 2023
      • Auckland, New Zealand

    • Client Service Representative
      • Mar 2021 - May 2022
      • Auckland, New Zealand

  • Jet Park Hotels
    • Auckland, New Zealand
    • Reservations Supervisor
      • Jul 2019 - Mar 2021
      • Auckland, New Zealand

  • Sudima Hotels
    • New Zealand
    • Groups & Central Reservations Agent
      • Feb 2017 - Jun 2019
      • New Zealand

  • Prime Hotels
    • bay of plenty,new Zealand
    • Front Desk Receptionist
      • Jun 2016 - Jan 2017
      • bay of plenty,new Zealand

    • Reservations Agent
      • Feb 2016 - Jun 2016

  • IHG Hotels & Resorts
    • Dubai, United Arab Emirates
    • Reservations Supervisor
      • Apr 2012 - Mar 2015
      • Dubai, United Arab Emirates

  • Millennium Hotels and Resorts
    • Dubai, United Arab Emirates
    • Reservation Agent
      • Sep 2011 - Mar 2012
      • Dubai, United Arab Emirates

      PRE OPENING HOTEL)Duties involve-Handling Telephonic and Email Individual Reservations.-Access through Opera system for Reservation-Participating in achieving Hotel's monthly Budget-Handling the booking of Travel agent and Cooperate clients.-Daily checking the following 3 days arrival checks.

  • Marco Polo Hotels
    • Dubai, United Arab Emirates
    • Receptionist cum Cashier
      • Aug 2009 - Aug 2011
      • Dubai, United Arab Emirates

      Duties involve-briefing the guest about the hotel services at the time of arrival.-Escorting the VIP and POLO room categorized guest to their respective rooms.-Attending guest complaint with an immediate action.-handling G.R.E desk booking tours and other information for the guest.-Check in- check out and billing.-working also as a telephone operator as and when required.-taking care of the CID reports in English as and when required.

Education

  • 2010 - 2012
    Indian Institute Of Business Management And Studies
    Master of Business Administration - MBA, Human Resources Management and Services
  • 2006 - 2009
    Anjuman-I-Islam Institute of Management Studies Fort Mumbai 400 001
    Bachelor degree in hospitality Management, Hotel/Motel Administration/Management
  • Holy Cross Convent,Mumbai
  • The Kelkar Education Trusts Vinayak Ganesh Vaze College of Arts Science and Commerce Road Mulund
    Commerce, Higher Education/Higher Education Administration

Suggested Services

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Industry Focus. “Hospitality”

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