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Desmond Rickerts profile image

Desmond Rickerts

Area Manager at The Crazy Store
Intro Book
Retail industry professional with 24 years of experience in store management and customer service.
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Location
Windhoek, Khomas, Namibia, NA
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Bio

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Desmond Rickerts is a seasoned retail professional with 24 years of experience in managing stores, handling admin duties, and driving sales growth. He has worked with prominent companies like The Crazy Store, Mr Price Home, American Swiss, Dunns, and Markham, offering expertise in areas such as store management, staff training, and customer service. He has held various positions, including Store Manager, Area Manager, and Admin Controller, and has been responsible for achieving high turnover figures, managing staff, and maintaining visual standards. Desmond has also developed strong skills in areas such as banking, cash handling, and customer service, with a focus on delivering excellent customer experiences. Currently, he is based in Windhoek, Namibia, and continues to work in the retail industry.

Experience

  • The Crazy Store
    • Namibia
    • Area Manager
      • Nov 2023 - Present
      • Namibia

  • Mr Price Home (Namibia)
    • Namibia
    • Second In Charge
      • Jun 2000 - Present
      • Namibia

      Receiving StockVisual Stores layout up to standardCash -ups and BankingAll admin dutiesWanted to relocate back to Windhoek but they didn't have a vacant position for me so I resigned

  • American Swiss(The Foschini Group)
    • Namibia
    • Store Manager
      • Mar 2015 - Feb 2024
      • Namibia

      Turnover:N$7 Million Staff reports:4Opened a Sterns StoreReceiving of StockAdmin including filing systems of Store as per policy and procedures Daily, Weekly and Monthly Kpi'sAssist in enquiriesof some particular partiesVisual standards in placeDisciplinary action to adhere toAccount queries to bes sorted out

  • Dunns
    • Namibia
    • Store Manager
      • Aug 2014 - Feb 2015
      • Namibia

      All qdmin dutiesBankingVisual as per Comoany policyTraining of stafTurnover driveReason for resignation:Got a better offer

  • The Crazy Store
    • Namibia
    • Store Manager
      • Jul 2009 - Jul 2014
      • Namibia

      Turnover:N$9 Million Staff reports:8BankingReceiving of Stock Admin including filing systems of Store as per policy and proceduresDaily,weekly and monthly Kpi'sAssist in enquiries of some particular partiesTraining of new recruitsOpening of 2 New Stores: Ongwedivaand OndangwaReason for resignation:Was placed at Ongwediva for almost 4years, having a house that side and they asked me to relocate back to Windhoek to go manage a Storw there,after 6 months I resigned to go back to rhe North/Ongwediva

  • Markham(The Foschini Group)
    • Windhoek, Khomas, Namibia
    • Admin Controller
      • Jan 2008 - Jul 2009
      • Windhoek, Khomas, Namibia

      Turnover:N$22 MillionStaff reports:17 staffCash -upsBankingStaff trainingon POS systemQueries of Customer Accou tsHandling complaints from Head Office as well as customersReason for resignation:Better offer and got a Senior role

Education

  • 1995 - 1998
    M&K Gertze Secondary School
    Secondary School

Suggested Services

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Industry Focus. “Retail”

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