Bio
Experience
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Vitel Communications, LLC
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Baltimore, Maryland Area
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Warehouse
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Nov 2011 - Present
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Baltimore, Maryland Area
Equipment inventory, and past out equipment to the feild techs.
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Customer Service Assiocate
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Jun 2011 - Feb 2012
Uphold store cleanliness and appearance Provide friendly service and hot food.
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Assistant Store Leader
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Mar 2007 - Jun 2011
Function as main store leader in store leaders absence o Supervise a total of 20 employees and maintain labor cost o Enforce company rules, policies and procedures o Complete monetary transactions o Maintain store paperwork o Uphold store cleanliness and appearance
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Baltimore City Community College
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Computer Lab
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Work Study
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Sep 2007 - Sep 2009
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Computer Lab
Helped students fix or locate information.
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Burger King
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May 2001 - Aug 2007
Responsible for restaurant operations, including opening and closing procedureso Managed a total of 50 employees by providing training, production direction encouraging teamworko Acted as team motivatoro Resolved customer complaintso Maintained paperwork including cash reporting, inventory contro...
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Team Leader
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Jul 2001 - Jan 2004
Lead fast and efficient team, coaching and evaluating members o Maintained inventory, ordered for and reset food area o Prepared team member's schedules o Conducted interviews and participated at job fairs o Promoted excellent customer service skills
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Department Manager/Sales Coordinator
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Nov 1998 - Aug 2001
Supervised at minimum 10 employees at a time and maintain labor cost o Prepared schedules and trained new hires o Maintained department paperwork and inventory for retail, jewelry, shoes, and soft line products departments
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Assistant Manager/Shift Supervisor
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Sep 1991 - Oct 1998
Responsible for restaurant operations, including opening and closing procedures o Managed a total of 50 employees by providing training, production direction encouraging teamwork o Acted as team motivator o Resolved customer complaints o Maintained paperwork including cash reporti...
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Education
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2012 - 2013American Beauty Academy
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2010 - 2011ITT Technical Institute
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2006 - 2009Baltimore City Community College
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Professional Career Development Institute
Suggested Services
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Industry Focus. “Retail.”
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