Experience

• 

  JOANN Stores

  • United States
  • Retail
  • 700 & Above Employee

  • Manager on Duty - Keyholder

    • Nov 2020 - Present

  • Keyholder

    • Aug 2020 - Nov 2020

• 

  Sears Hometown and Outlet Stores, Inc.

  • Killeen/Temple, Texas Area

  • Retail Sales Associate

    • Oct 2019 - Aug 2020
    • Killeen/Temple, Texas Area

    Identify customer needs and provide appropriate solutions. Maintain current knowledge of merchandise features, availability, delivery, installation and service options to best meet customer needs. Educate customers about various purchasing options and protection agreements. Process sales, return, exchange and replacement transactions. Open and close store as scheduled. Partner with other employees to provide superior customer service.

• 

  JOANN Stores

  • Galesburg, IL

  • Manager on Duty - Key Holder

    • Jan 2019 - May 2019
    • Galesburg, IL

    Engage customers, asking open-ended questions to learn about project needs and guide them to product. Delegate tasks and follow up with team members. Research items and process special orders for customers. Ensure fabric cutting accuracy. Process and troubleshoot transactions at cash register. Close and secure store.

• 

  Department of the Army

  • Davenport, Iowa Area

  • Intermittent Test Administrator

    • May 2018 - May 2019
    • Davenport, Iowa Area

    Administer written and computerized tests within 100 mile radius. Transport and maintain security and inventory of test materials. Confirm and coordinate with test scheduler and school official. Proof read applicant's forms and quality check materials after each test. Answer applicant's questions and troubleshoot computerized testing.

• 

  Bridgeway

  • Galesburg, Illinois

  • Employment Specialist

    • Jan 2018 - Feb 2018
    • Galesburg, Illinois

    Provide employment services to persons with disabilities, individuals with identified psychiatric, developmental and/or physical impairments. Schedule appointments with client for intake, assessment, service planning, job search, advocacy, counseling, and community support services. Coordinate with an interdisciplinary team to best serve individual.

• 

  Self

  • Abingdon, IL

  • Homemaker

    • Jun 2003 - Jan 2018
    • Abingdon, IL

    Prioritize, coordinate and implement schedules for family members. Work closely with educators and medical professionals to monitor children's progress. Plan and perform housekeeping duties and household maintenance. Maintain detailed records and reconcile accounts.

• 

  Private Family Home

  • Galesburg, IL

  • Nanny

    • Aug 2013 - Jun 2015
    • Galesburg, IL

    Helped children with language development, social skills, routines and homework. Taught age appropriate skills and encouraged exceeding expectations. Planned and prepared meals for the family, staying within budget.Transported children to any activities needed. Organized problem areas of home and preformed basic housekeeping.

• 

  United States Army

  • Dental Assistant

    • Oct 2000 - May 2003

    Assist Dentist with exams and procedures, assess patient vitals, calm and comfort anxious patients, educate patients on proper oral hygiene, expose and develop x rays, update patient charts, maintain records, sterilize instruments, sterilize, prepare and maintain treatment area.Inventory supplies, design loading plans for shipping supplies by truck.

• 

  Air Facts

  • Assistant Office Manager

    • Feb 1999 - Dec 1999

    Resolve customer complaints, calculate sales data, verify appointments for Sales Representatives. Motivate and manage Telemarketers

• 

  Christian Farms Treehouse, Inc.

  • Temple, Texas

  • Chemical Dependancy Technician

    • Jul 1997 - Sep 1998
    • Temple, Texas

    Maintain safe, orderly environment. Conduct urinary analysis as ordered. Preform searches for contraband. Pass medications keeping detailed logs. Conduct facility and client checks. Write daily reports for counseling staff. Transport clients to appointments and AA/NA meetings. Encourage clients to comply with facility rules and assigned chores.