Experience

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  DEAFinitely

  • President/Interpreter

    • Jul 2020 - Present
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  Humanim

  • Columbia Maryland

  • Rehabilitation Counselor

    • Feb 2016 - Mar 2020
    • Columbia Maryland
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  Athelas Institute, Inc.

  • Columbia, Maryland

  • Residential Direct Support Professional

    • Apr 2015 - Dec 2015
    • Columbia, Maryland

    Guide and assist residents to learning to live and function as independently as possible in communityProvide direct care, interaction and supervision of the residents, inclusive of all daily needs (meals, grooming, personal needs, transportation, recreation, leisure, medical and medication admini...

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  Telesis

  • Beltsville

  • Help Desk Agent

    • Dec 2011 - Oct 2013
    • Beltsville

    ♦ Handled ~ 80 inbound calls and followed up on outbound calls; created tickets from the calls. ♦ Processed all tickets received in Ticketing queue. ♦ Resolved tier 1 technical issues from users. ♦ Dispatched/escalated/assigned more complex tickets to tier 2 for resolution

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  Evolver

  • Alexandria, Virginia

  • Inventory Manager

    • Oct 2008 - Aug 2011
    • Alexandria, Virginia

    ♦ Primary inventory manager of 2 separate I.T. storage areas. ♦ Solely responsible for an inventory consisting of electronics and computer equipment of an estimated worth of 100k. ♦ Primarily responsible for keeping control of equipment and its movement throughout the campus by means of data entr...

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  Trawick & Associates

  • Alexandria, VA

  • Installation Technician

    • Oct 2007 - Feb 2008
    • Alexandria, VA

    ♦ Installed and tested computer equipment to designated locations. ♦ Assisted users with reconfiguring technical equipment to meet specifications. ♦Helped troubleshoot connectivity issues and reported findings. ♦ Maintained quality control of assets.

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  McKesson

  • Landover, MD

  • Inventory and Quality Control

    • Jun 2005 - Oct 2007
    • Landover, MD

    ♦ Served as a liaison, researched overages and shortages, handled requests appropriately and timely. ♦ Managed product recovery. ♦ Tracked and reported errors through company database.

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  Dish Network

  • Lanham, MD

  • Inventory Manager

    • Dec 2003 - Mar 2004
    • Lanham, MD

    ♦ Inventory Control Manager for TV receivers, Satellite dishes, Installation tools and Television sets.♦ Supervised a staff of 2 Inventory Technicians - checked accuracy and submission of time cards, oversaw inventory count each day and for the overall month.