Experience

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  HyperJar

  • United Kingdom
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Junior Data Analyst

    • May 2023 - Aug 2023

    •Collect, organise and study data to provide business insight•Apply relevant data analysis techniques and data visualisation •Use automated tools to extract data from primary and secondary sources

  • Help Desk Administrator

    • Sep 2022 - Jun 2023

    As a Helpdesk Administrator, I provide high quality customer service within pressurised environment. My great problem-solving and communication skills allows me to provide sufficient solutions for customers and achieve an average customer satisfaction rating of 94%.

• 

  NHS

  • Customer Service Representative

    • Aug 2021 - Jan 2022

• 

  Elior UK

  • London, England, United Kingdom

  • Catering Assistant

    • Jul 2019 - Oct 2019
    • London, England, United Kingdom

    Worked within a team to provide customers with their desired food and beverages. Worked at a fast pace to ensure at least 90% of customers were attended every matchday. Conducted simple transactions at the tills while using mathematics skills to ensure customers received the correct change.

• 

  AC Cars

  • London, England, United Kingdom

  • Cab Controller

    • Dec 2018 - Jun 2019
    • London, England, United Kingdom

    As a cab controller, I provided cab bookings for customers and answered any enquires with respect and reliability. Booking were made face to face and over the phone. Managed time well, to ensure excellent customer service was provided in pressurised situations. Built good customer relationships to encourage customers to be patient for a driver when there were none available.