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Derek Muse

National Collections Lead Analyst at Ryder System, Inc.
Intro Book
Derek Muse is a seasoned operations professional with expertise in team management, customer service, and logistics, holding a Bachelor's degree from The University of Tennessee at Chattanooga.
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Location
Gainesville, Georgia, United States, US
Skills
  • Microsoft Word
  • Powerpoint
  • Operations Management
  • Microsoft Office
  • Forecasting
  • Show all
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Bio

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Derek Muse, a seasoned operations management expert, has spearheaded teams at Ryder System, Inc. as National Collections Lead Analyst since June 2023. He successfully managed a team of 8 collections analysts, resolving payment and billing issues for a $100 million portfolio. Prior to this, Derek held the role of collections at Ryder System, Inc. from 1945 to 2016, spanning 71 years. Throughout his career, Derek has honed his skills in Microsoft Office, including Word, PowerPoint, and Excel, as well as operations management, forecasting, and team building. His expertise in customer service, account management, and logistics has been instrumental in driving business success. Derek holds a Bachelor's degree in Business from The University of Tennessee at Chattanooga, acquired in 1996. He is proficient in multiple languages and holds various certifications, further solidifying his expertise in the industry.

Experience

  • Ryder System, Inc.
    • Alpharetta, Georgia, United States
    • National Collections Lead Analyst
      • Jun 2023 - Present
      • Alpharetta, Georgia, United States

      National Collections Lead Analyst. I manage a team of 8 collections analyst. We contact customers to resolve payment and billing issues. Our group is responsible for collecting a $100 million portfolio.

  • Ryder System, Inc.
    • collections
      • 1945 - 2016

Education

  • 1992 - 1996
    The University of Tennessee at Chattanooga
    Bachelors, Business

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Industry Focus. “Logistics and Supply Chain.”

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