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Bio

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Derek James is a highly skilled technical professional based in Baltimore, Maryland. With native proficiency in English, he excels in customer service, technical support, and software troubleshooting. His expertise spans multiple platforms, including Mac and PC, and he is well-versed in Microsoft Office, PowerPoint, and Microsoft Excel. As a recent graduate of the NYU Tandon School of Engineering, Derek brings a strong educational foundation to his work. His research and editing skills are also highly developed, making him a valuable asset to any organization. With experience in network troubleshooting and software troubleshooting, Derek is a versatile and skilled professional.

Credentials

  • AWS Technical Essentials
    Amazon Web Services (AWS)
    Sep, 2020
    - May, 2026
  • ACMT - Apple Certified Mac Technician
    Apple
    Aug, 2015
    - May, 2026
  • CS190.1x: Scalable Machine Learning
    UC Berkeley Division of Computing, Data Science, and Society
    Aug, 2015
    - May, 2026
  • MITX: Introduction to Computer Science and Programming Using Python
    MITx on edX
    Aug, 2015
    - May, 2026
  • CompTIA Security+ ce Certification
    CompTIA
    Jun, 2018
    - May, 2026
  • CompTIA Network+
    CompTIA
    Feb, 2015
    - May, 2026
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Education

  • 2020 - 2020
    NYU Tandon School of Engineering

Suggested Services

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Industry Focus. “Computer Software”

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