Bio
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Derek James is a highly skilled technical professional based in Baltimore, Maryland. With native proficiency in English, he excels in customer service, technical support, and software troubleshooting. His expertise spans multiple platforms, including Mac and PC, and he is well-versed in Microsoft Office, PowerPoint, and Microsoft Excel. As a recent graduate of the NYU Tandon School of Engineering, Derek brings a strong educational foundation to his work. His research and editing skills are also highly developed, making him a valuable asset to any organization. With experience in network troubleshooting and software troubleshooting, Derek is a versatile and skilled professional.
Credentials
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AWS Technical Essentials
Amazon Web Services (AWS)Sep, 2020- May, 2026 -
ACMT - Apple Certified Mac Technician
AppleAug, 2015- May, 2026 -
CS190.1x: Scalable Machine Learning
UC Berkeley Division of Computing, Data Science, and SocietyAug, 2015- May, 2026 -
MITX: Introduction to Computer Science and Programming Using Python
MITx on edXAug, 2015- May, 2026 -
CompTIA Security+ ce Certification
CompTIAJun, 2018- May, 2026 -
CompTIA Network+
CompTIAFeb, 2015- May, 2026
Leads Feature
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2020 - 2020NYU Tandon School of Engineering
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Industry Focus. “Computer Software”
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References
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