Experience

• 

  North Coast Living

  • Regional Director

    • Nov 2017 - Present

    Lead a high-performing team of 30 onsite team members across 7 properties, achieving an average occupancy rate of 96.2% and exceeding revenue goals by 7% annually.Spearheaded the development and execution of strategic initiatives.Implemented best practices in expense managementEstablished and maintained strong relationships with property owners, resulting in a 55% lease renewal rate and consistently high resident satisfaction scores.Successfully navigated market challenges by conducting thorough market analyses and adapting pricing strategies, contributing to a 5% increase in average monthly rent.Collaborated with marketing teams to design and execute targeted campaigns.Developed and conducted comprehensive training programs for property staff, resulting in enhanced employee engagement and improved customer service standards.Provided leadership and mentorship to property teams, fostering a culture of accountability, professionalism, and continuous improvement.Oversaw budgeting, financial analysis, and reporting, ensuring adherence to financial objectives and delivering consistent ROI to stakeholders.Collaborated with cross-functional teams to drive operational efficiency and streamline processesDemonstrated deep understanding of local real estate trends and competitive dynamics, informing pricing strategies and driving revenue optimization.Conducted regular market surveys and competitor analyses to identify opportunities for differentiation and capitalize on emerging trends.Proficient in property management software (Yardi, CRM, ARIM)Microsoft Office Suite (Word, Excel, PowerPoint)

• 

  Berkstone

  • Las Vegas NV

  • Regional Manager

    • Sep 2001 - Nov 2017
    • Las Vegas NV

    Provided leadership and mentorship to property teams, fostering a culture of accountability, professionalism, and continuous improvement.Oversaw budgeting, financial analysis, and reporting, ensuring adherence to financial objectives and delivering consistent ROI to stakeholders.Collaborated with cross-functional teams to drive operational efficiency and streamline processesDemonstrated deep understanding of local real estate trends and competitive dynamics, informing pricing strategies and driving revenue optimization.Conducted regular market surveys and competitor analyses to identify opportunities for differentiation and capitalize on emerging trends.Proficient in property management software (Yardi, CRM, ARIM)Microsoft Office Suite (Word, Excel, PowerPoint)