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Dennis Limo profile image

Dennis Limo

Customer Service Executive at Safaricom PLC
Intro Book
Customer service professional with experience in communication, public relations, and management.
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Location
Eldoret, Uasin Gishu County, Kenya, KE
Languages
  • English Native or bilingual proficiency
  • Swahili Native or bilingual proficiency
Skills
  • Customer Relations
  • Social Media
  • Microsoft Office
  • Customer Service
  • Microsoft Excel
  • Show all
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Bio

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Dennis Limo is a seasoned customer service professional with a strong background in communication, public relations, and management. He has experience in customer relations, social media, Microsoft Office, and marketing, with a focus on delivering excellent customer service. Dennis has worked in various roles, including Customer Service Executive, Customer Care Agent, Communications Assistant, and Public Relations Intern, and holds certifications in Empathy for Customer Service Professionals and Customer Service Mastery: Delight Every Customer.

Credentials

  • Empathy for Customer Service Professionals
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Customer Service Mastery: Delight Every Customer
    LinkedIn
    Jan, 2020
    - Apr, 2026

Experience

  • Safaricom PLC
    • Kenya ,Eldoret
    • Customer Service Executive
      • Sep 2017 - Mar 2021
      • Kenya ,Eldoret

  • Modern Coast Express Ltd
    • NAIROBI
    • Customer Care Agent
      • Oct 2015 - Aug 2017
      • NAIROBI

      Resolving and assisting Clients Queries on phone

  • Coast Women in Development
    • Mombasa
    • Communications Assistant
      • Aug 2014 - Dec 2014
      • Mombasa

      updating social media platforms.writing field reportsdeveloped content for the organization's website.representing organization in seminars ,exhibitions and network meetings.

  • Moi Teaching and Referral Hospital
    • ELDORET
    • public relations intern
      • May 2010 - Aug 2010
      • ELDORET

      Writing medical reportsConducting visitors around the hosp[italTaking photographsRecording Clients complains and compliments and giving feedback

  • Moi Teaching and Referral Hospital
    • Moi Teaching and Referral Hospita
    • p.r internship
      • Jun 2009 - Sep 2009
      • Moi Teaching and Referral Hospita

Education

  • 2008 - 2012
    Moi University
    Bachelor of Science (BSc), Communication and Public Relations

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