Experience

• 

  Nedbank

  • Business Manager
• 

  Nedbank

  • Relationship Manager

    • Jul 2019 - Present

  • Team Manager

    • Sep 1995 - Present

    •Responsible for revenue management for the team, by ensuring income statement reflects effective interest margins and non-interest revenue•Ensure correct pricing and adherence to pricing guidelines•Take accountability of team balance sheet•Source, analyse and make recommendations to manage pricing •Implement sales plan and management process•Increase penetration and usage of core products•Retain and grow primary client base•Drive nett new client acquisition•Manage teams’ activity and productivity plans•Constantly source new business and build new networks•Implement marketing strategies.•Minimise losses •Source data to assist sales team to identify all sales opportunities•Constantly developing group synergies via strong collaboration initiatives•Engaging with clients and other stakeholders•Ensure adherence to audit requirements, compliance and risk •Operations process/risk enhancements•Initiate reengineering of processes•Business Continuity plan•Ensuring risk awareness•Constantly re-evaluate measurement metrics to ensure that the business achieves its objectives•Understand competitor activity in local markets and propose tactical solutions•Ensure discipline of sales team, build and sustain internal and external relationships, host client events, joint calling with team members to clearly understand clients’ unique financial needs•Manage and resolve all escalations•Staff satisfaction•Indentifying development areas•Build staff capability through Resource allocation, staff development•Coaching•Guidance and coaching to leverage the opportunities in the market•To adopt an entrepreneurial approach to managing, maximising and tackling opportunities within the region•Motivate and build staff morale•Participate in projects•Succession planning•Staff one-on-ones•Resource and capacity management•Implement retention strategies•Utilisation of appropriate vendors•Change management•Succession planning