Experience

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  Guild Group

  • Claims Officer

    • Jan 2008 - Present

    My responsibilities over the past four years have been as a customer services officer, dealing predominantly with:All aspects of motor, home and commercial claimsGeneral customer service enquiriesSales enquiries

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  Allianz Australia

  • Customer Service Officer/Motor Claims Officer

    • Apr 1996 - Jan 2008

    During my 12 years at Allianz, I was a customer service officer, dealing mainly with:Motor and home policy salesGeneral insurance queriesMotor claims dealing with the claim from point of contact till claim was settled

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  NCUIS Insurance Broker

  • Motor and Home Insurance Claims Officer

    • Apr 1994 - Jan 1996

    NCUIS was an agent for Commercial Union and my role was to manage motor and home insurance claims for NCUIS customers.In January 1996, the role was made redundant as the claims process was being dealt with directly by Commercial Union.

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  Sedgwick Pvt Ltd

  • Account Manager

    • Jun 1993 - Nov 1993

    My final role in Zimbabwe was as an account manager at Sedgwick dealing mainly with farmers, my responsibilities included:Analysing client portfolios ensuring they had sufficient cover for the farm's property, plant and equipment.Advising and helping with the farmers personal insurance needs.Using the contacts I had made at Aykroyd Insurance brokers I was able to broker the great deals for my farming clients.

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  Aykroyd Insurance Brokers Pvt Lyd

  • Account Manager

    • Feb 1984 - Jun 1993

    During my 9 years at Aykroyd Insurance Brokers I was an account manager dealing mostly with small companies and farmers. My responsibilities included:Establishing relationships with numerous insurance companies enabling me to broker the best insurance premiums for my clients.Managed junior staff, providing them with on the job training and supervision in all aspects of insurance broking in Zimbabwe.