Experience

• 

  Kids' Meals, Inc.

  • Houston, Texas, United States

  • Database Manager

    • Feb 2023 - Present
    • Houston, Texas, United States

• 

  John P. McGovern Museum of Health & Medical Science

  • Houston, Texas, United States

  • Database and Development Manager

    • Sep 2021 - Feb 2023
    • Houston, Texas, United States

• 

  Susan G. Komen Houston

  • Constituent Engagement and Donor Database Manager

    • Mar 2018 - Feb 2022

    Created and maintained documentation to support Blackbaud Luminate CRM system for end users. Worked with IT department to track and resolve issues for end users with Blackbaud Luminate CRM. Ensure data integrity and record structure ensuring that it all donor records ensuring accurate and comprehensive data. Performs monthly donor system reconciliation with accounting system. Managing a CRM database conversion from Blackbaud Raiser's Edge to Salesforce from data configuration of old data to new system. Participate and planned donor cultivation activities including events, meetings with community partners and other relevant stakeholders. Support finance, development and marketing and communications department efforts.

• 

  Northwest Assistance Ministries

  • Donor Database Manager

    • Sep 2016 - Mar 2018

    Managed Blackbaud Raiser’s Edge CRM database of data entry, queries, reports, imports, exports, mail house lists, duplicate resolution, custom reports, and analysis with fundraising database. Provided Ad hoc analytical reports to the Chief Advancement Officer to increase funding. Created standards, processes and procedures to ensure data integrity and efficiency. Advanced knowledge of designing, developing and generating reports from Raiser’s Edge CRM.

• 

  Harris Health System

  • Database Specialist

    • Apr 2013 - Sep 2016

    Managed Blackbaud Raiser’s Edge CRM database of data entry, queries, reports, imports, exports, mail house lists, duplicate resolution, custom reports, and analysis with fundraising database. Provided monthly analytical fundraising reports to the Vice President of Development, agency leadership and the Agency Development Committee for evaluation, planning and donor solicitation. Project manager for all technical projects tied to the database (i.e.: upgrades, enhancements, new reporting software, switching merchant accounts, etc.). Advanced knowledge of designing, developing and generating reports from Blackbaud Raiser's Edge CRM. Executed database conversion from Blackbaud Raiser's Edge to Blackbaud Raiser's Edge CRM including testing of data, develop tests cases, execute simulations and end testing. Oversee technical aspects of identification, cultivation, solicitation and stewardship of annual and major gifts from donors. Responsible for proactively collecting multi-year pledges from donors. Coordinated for two fundraising organization events.

• 

  Memorial Hermann Health System

  • Lead Office Assistant

    • Mar 2012 - Mar 2013

    Managed administrative functions for support service team and assisted foundation office. Prepared data reports, analyzed data, and identified solutions when necessary. Processed and distributed accounting balance reports to Executives and Management. Processed gifts, deposited money and acknowledged donors when needed.

• 

  The Center Houston

  • Development Associate

    • Aug 2005 - Mar 2012

    Managed Blackbaud Raiser’s Edge CRM Database. Maintained website with updates, posted events, created graphics, distributed mass emails, and imported constituent’s information from database to website. Processed gifts and acknowledged donors. Created SAP Crystal Reports for Blackbaud Raiser’s Edge CRM. Performed monthly financial reconciliation with accounting department. Successfully imported 8,000+ records from Access into Blackbaud Raiser’s Edge CRM. Annually exported over 8,000 records from sales database to produce marketing mailing list.

• 

  Houston Hospice

  • Database Administrator

    • Nov 2001 - Jul 2005

    Proactively monitored performance, maintenance, and optimization of Blackbaud Raiser’s Edge CRM database. Managed and coordinated all Blackbaud Raiser’s Edge database operations including, data entry, gift acknowledgements, queries, reports, imports, exports, mail house lists, duplicate resolution, custom reports, and analysis with fundraising databases. Trained volunteer end users for data entry process in Blackbaud Raiser’s Edge database.