Experience

• 

  Bay Area Christian Counseling

  • Annapolis, Maryland

  • Practice Manager

    • May 2016 - Present
    • Annapolis, Maryland
• 

  SBP Consulting, Inc

  • Hyattsville, MD

  • Project Administrator

    • Jul 2014 - Dec 2015
    • Hyattsville, MD

    • Processed all project correspondence and meeting minutes, created and maintained all files, prioritized daily administrative operations, implemented time saving processes • Managed Requests for Information, Potential Change Orders, Change Orders, Purchase Orders, Submittals, Daily ...

• 

  Calvary Counseling Center

  • Edgewater, MD

  • Office Administrator

    • Jun 2013 - Oct 2014
    • Edgewater, MD

    • Explored insurances companies and availability for Mental Health providers• Prepared and submitted forms for provider participation with insurance companies• Administered claims, inquiries, appeals, billing, receipts and obtained pre-authorizations• Set and managed appointments with clients and...

• 

  CWA Local 2107

  • Annapolis, Maryland

  • Trainer/Assistant

    • May 2013 - Nov 2013
    • Annapolis, Maryland

    • Trained how to process, verify, review and correct membership data with various companies and departments

• 

  Communications Workers of America

  • Philadelphia, PA and Westchester, NY

  • Bargaining Representative

    • May 2011 - Oct 2012
    • Philadelphia, PA and Westchester, NY

    • Requested and analyzed data, researched facts, laws and contract language• Met with Subject Matter Experts • Prepared proposals and negotiated contract language

• 

  CWA Local 2107

  • Annapolis, MD

  • President/Secretary-Treasurer

    • Jan 1994 - Dec 2011
    • Annapolis, MD

    • Supervised Executive Board, Stewards, Committees, office administration, and strike activities• Conducted all Local business and training• Problem solved, handled grievances and negotiated settlements• Controlled Local assets, processed and approved bills, prepared payroll and taxes in Quickboo...

• 

  Verizon/Bell Atlantic/C&P Telephone

  • Annapolis

  • Maintenance Administrator

    • Nov 1974 - Jul 2010
    • Annapolis

    • Met timelines and analyzed troubles and orders, maintained and updated records• Assisted technicians, managers, vendors, and customers• Developed training documents and trained co-workers• Aided in updates and cutovers of software systems