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Delyne Hatcher

General Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Sodexo</span>
Intro Book
Seasoned hospitality professional with 19 years of experience in managing restaurants and cafes.
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Location
Birmingham, Alabama, United States, US
Skills
  • Restaurants
  • Customer Service
  • Food Service
  • Catering
  • Food
  • Show all
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Bio

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Delyne Hatcher is a seasoned hospitality professional with 19 years of experience in managing restaurants, cafes, and catering services. She has a proven track record of delivering exceptional customer experiences, driving sales growth, and leading high-performing teams. With a strong background in food safety, budgeting, and menu development, Delyne is a skilled operations manager with expertise in team building and customer service. Delyne has held various leadership positions at Sodexo, including Retail Operations Manager, Operations Manager III, and General Manager III. She has also served as a Captain in the US Army. Delyne holds a Bachelor's degree in Economics from Jacksonville State University.

Experience

  • Sodexo
    • General Manager
  • Sodexo
    • France
    • Facilities Services
    • 700 & Above Employee
    • Retail Operations Manager
      • Nov 2017 - Present

      To deliver an unforgettable dining experience to patients, employees, and guests at Palmetto in Health in Richland. Running the Cafeteria and the Starbucks unit with 4 million in annual sales. Managing 30 Full time Employees and 4 Full time supervisors. Proven skills in analyzing P&L information and taking appropriate and decisive action to meet budget expectations. My Combined unit sales are over $3 million annually.

    • OPERATIONS MANAGER III
      • Mar 2015 - Nov 2017

      Demonstrated success supervising and training over 45 employees including 7 hourly supervisors in a multi-unit environment. Proven skills in analyzing P&L information and taking appropriate and decisive action to meet budget expectations. Achieved combined unit sales are over $4 million annually. With a passion for customer service, have proven the ability to hire and more importantly train a workforce that shares that passion.

    • General manager 3
      • Jul 2009 - Mar 2015

    • Retail Operations Manager 3
      • Jun 2005 - Mar 2015

  • US Army
    • Captain
      • Feb 1988 - Apr 2002

Education

  • 1996 - 2000
    Jacksonville State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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