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Delisha Smith is a seasoned executive assistant and administrative professional with 10+ years of experience in managing high-profile executives, CEOs, and C-Suite teams. She has a strong background in project management, vendor relations, and team building. Delisha holds a Bachelor of Arts degree in Communication and Media Studies and English Literature from Carleton University.

Experience

    • Special Project Assistant to CEO & C-Suite
      • Jan 2022 - Dec 2023

      - Drafted RFPs for cross-departmental projects & evaluate received proposals for appropriate vendor. Negotiated vendor contract & managed relationship through to completion of deliverable. - Acted in executive office working on multiple projects direct for CEO & his family. Managed multiple international moves requiring cargo flight charters, concierge logistics, international car purchases, international leases, various visa requirements etc. -Assisted with construction on private island by recruiting an architect to redesign the island with sustainability & nature first at the forefront of the design. This included onboarding the architect, hiring contractors, working through permitting & budgetary issues etc. - Crisis management as relevant to vendor relationships, cash flow maximisation, HR concerns, international visa requirements etc. - International estate management in US, Canada & The Caribbean

    • Executive Assistant To C-Suite
      • Dec 2021 - Dec 2023

      - Communication & logistics support: recording notes in C-Suite meeting & disseminating, liased with third party vendors as required for various cross-functional projects across operations, legal, finance and UHNW estate management to name a few - Created multiple HR & admin processes. Examples: 1. created and managed CEO meeting protocol with template for agenda creation & submission for accountability & streamlining of information 2. Created and implemented CEO in-person meeting Covid protocol 3. Created hiring packages from JD to onboarding. Revamped hiring process to include cold outreach, pipeline building & candidate sourcing. - Deadline tracking and acting as accountability for deliverables. Created a project deadline tracker from sitting in on meetings and following up on delegated tasks and deadlines as needed in corresponding timelines. - CEO & C-Suite calendar management for in house and third party meetings- In house & external C-Suite meeting planning and coordination - Increased team cohesion and productivity by planning & hosting team building activities to build trust

    • Executive Assistant to Managing Director
      • Dec 2019 - Jul 2021
      • Barbados

      - Assisted in the management of 5 retail storefronts: product placement, staff scheduling, sales promotions scheduling, upkeep of store - Administrative tasks as required: CEO calendar management, responding to emails as needed, budgeting for in store events - Recruitment support: from JD to onboarding - Salesfloor operations planning: supporting retail storefront wherever needed - Miscellaneous tasks: delivering products if driver unavailable, filling in for retail staff if cover needed, reorganising storage room in case of production overflow- Copywriting for product materials & website on an ongoing basis

  • Morning Glory Cafe
    • Toronto, Ontario, Canada
    • Assistant Cafe Manager
      • Jan 2019 - Jul 2019
      • Toronto, Ontario, Canada

      - Managed work schedule for a team of 8 - Vendor relations to replenish stock needed for running of cafe- Worked front of house interacting with customers as needed

  • Rupi Kaur Inc.
    • Toronto, Canada Area
    • Personal Assistant
      • May 2018 - Jul 2018
      • Toronto, Canada Area

      - Administrative tasks as required: respond to emails &PR requests - Created writing inspiration for author as required- Coordinated with publishers to facilitate meetings and book deadline scheduling- Assisted with tour planning & logistics for 10 city tour- Travelled with author for PR as needed

    • Brand Ambassador
      • Jul 2017 - May 2018
      • Toronto, Canada Area

  • Tonia DeBellis
    • Toronto, Canada Area
    • Designer Assistant
      • Sep 2016 - Jun 2017
      • Toronto, Canada Area

      - Created & managed filing system - Assisted with vendor relations: followed up on payments, processed orders, resolved customer issues- Managed production schedules to ensure production on track for delivery dates promised to vendors- Administrative tasks as required: respond to emails, calls - Planned and hosted events at the design warehouse to promote new seaons of the line

  • Nordstrom
    • Ottawa, Canada Area
    • Personal Stylist
      • Oct 2015 - Jul 2016
      • Ottawa, Canada Area

      - Consistently Top 5 sales person in store of 200+ employees - Provided client support to a roster of high net-worth shoppers

  • Urban Entertainment Institute
    • Greater Los Angeles Area
    • Executive Assistant to CEO & Public Relations Associate
      • May 2015 - Jun 2016
      • Greater Los Angeles Area

      - Planned & executed a free 6 week performance arts summer program for inner city youth aged 12-18. - Planned & executed artist launch showcase to music industry management. - Recruited & created performance development schedules for emerging artistes. - Provided required administrative support to CEO- Managed schedule of 5 emerging artistes: PR appearances, performances, artist development workshops, dance lessons, studio sessions etc. - Created social media presence and managed Instagram, Twitter & YouTube for the non profit & the artistes as a group - Grew social media presence from 0 to 12,321 in 2 years. - Created a website for the non-profit from inception to launch: designed, copywrote all text, coordinated all photography featured & was main liason with web developer over the process

    • United States
    • Internet Publishing
    • 700 & Above Employee
    • Editor in Chief
      • Sep 2014 - Jun 2016

    • Contributing Writer
      • Sep 2012 - Jan 2016

      -Pitched ideas for print & online media focusing on relevant relatable topics - Wrote & edited content for print & online media

  • CKCU
    • Ottawa, Canada Area
    • Intern
      • Jan 2014 - Dec 2014
      • Ottawa, Canada Area

      - Planned, prepared & executed on air content. Researched relevant topics, created show scripts and delivered on live broadcast.- Increased listeners in the 18-14 age range of the Caribbean diaspora 83%- Produced promotional material, sation IDs and commercials - Edited existing esegments & pitched new segments

  • Slam FM
    • Barbados
    • Intern
      • Jan 2013 - Dec 2013
      • Barbados

      - Researched relevant topics to conduct interviews & news packages for live radio.- Researched featured talent for introspective captivating interview content - Reviewed & edited articles for clarity & accuracy

    • Newsroom Intern
      • May 2013 - Jul 2013
      • Barbados

      - Researched relevant topics to conduct interviews & news packages for live television.- Drafted news articles, press releases & content for a mediums including print & television media - Reviewed & edited articles for clarity & accuracy - Various administrative duties as needed: fielding public tips, responding to emals & file organisation & management

Education

  • 2012 - 2016
    Carleton University
    Bachelor of Arts (B.A.), Communication and Media Studies and English Literature

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