Okay, let’s tackle this. So Delicia has a mix of IT and customer service skills, which is a great combination. She has experience in security, network security, and leadership, which are all in demand. Location is Baltimore, MD, which is a mid-sized city with a growing tech industry. According to national averages, IT professionals with similar skills in the US can charge around $100–$150 per hour. Considering Delicia’s experience and skills, I’d estimate her rate to be around $125 per hour, which is slightly below the average but still competitive.