See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Dela N. is a seasoned professional with 7+ years of experience in project management, technical solutions, and leadership. She holds a Master of Science in Development Management and a Bachelor's degree in Computer Engineering. Dela has worked with various organizations, including Viamo, SITA, and Ghana Decides, and has expertise in project planning, budget management, and team leadership.

Credentials

  • Powerful Custom GPTs You Can Build Right Now
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Strategic Thinking
    LinkedIn
    Oct, 2023
    - Apr, 2026
  • Twilio Essentials Unit 1: Introducing Twilio and Programmable Messaging
    LinkedIn
    Oct, 2023
    - Apr, 2026
  • Preview Design Thinking: Understanding the Process
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Becoming an Impactful and Influential Leader
    LinkedIn
    Aug, 2023
    - Apr, 2026
  • Cybersecurity Awareness: Phishing Attacks
    LinkedIn
    Aug, 2023
    - Apr, 2026
  • Ethics in the Age of Generative AI
    LinkedIn
    Aug, 2023
    - Apr, 2026
  • Managing in Difficult Times
    LinkedIn
    Aug, 2023
    - Apr, 2026
  • Inspiring and Motivating Individuals
    University of Michigan
    Jan, 2022
    - Apr, 2026

Experience

    • Senior Technical Solutions Manager
      • May 2024 - Present

    • Chair
      • Jan 2017 - Present

      - Setting up, managing and running commercial unit- Identifying money making-opportunities.- Overseeing BloggingGhana’s office setup- Forming relationships with sponsors and partners in return for BloggingGhana services- Forming sub-committee to manage corporate services and clients.

    • Canada
    • International Trade and Development
    • 200 - 300 Employee
    • Head of Implementation, Anglophone West Africa and the Caribbean
      • Dec 2022 - Dec 2023

      Following a promotion, I led implementation teams across Anglophone West Africa and the Caribbean Region. I ensure successful end-to-end delivery of all deliverables in my region, including budget management and quality control and ultimately, impact. I advise and collaborate closely with the West Africa Regional Business Development Team in preparing proposals and bids. I also do workforce management and forecasting tools, streamline operations, and created company-wide training programs. I lead a team of 12 Project Managers.

    • Head of Implementation, Anglophone West Africa and the Caribbean
      • Dec 2022 - Jan 2023

    • Deputy Regional Manager
      • Nov 2020 - Jan 2023

    • Senior Project Manager
      • Jun 2018 - Nov 2020

      - Designs, plans and implements complex projects including multi-phase, multi-country or multi-workstream- Identifies risks in advance of a problem occurring and designs methods to avoid problems as well as systems to flag problems quickly- Acts as escalation to resolve difficult problems- Contracts with consultants or sub-contractors- Manages project budgets to maximize value for money- Implements very complex tasks successfully and contributes to improving implementation processes- Brings significant expertise to bear and actively owns at least one knowledge or product area(e.g., guides, checklists, evidence of impact)

    • Editor
      • Jan 2012 - Jan 2019

      Editing and proofreading. Transcribing audio file and vetting submitted articles

    • Canada
    • International Trade and Development
    • 200 - 300 Employee
    • Project Manager
      • Jul 2016 - 2018

      - Designing and Implementing Interactive Voice Response Surveys, campaigns, hotlines and Call centers across Anglophone Africa- Managing of IVR campaigns across Anglophone Africa- Providing Support and Training of Self Serve Client- Managing of Project Budgets - Act as escalation point for Project Coordinators and Junior Project Managers

    • Operation Associate
      • Aug 2015 - Jul 2016

      - Implementation of solutions for mobile engagement across Anglophone Africa- Providing Technical Support for Self Serve Clients

    • Field Engineer
      • Mar 2011 - Jul 2015

      - Managed network connectivity of Ghana Airport Company Limited and ensured its LAN/WAN infrastructure was operating according to prescribed best practices and technical standards.- Managed and maintained Baggage Reconciliation Servers (BRS), Common-use Terminal Equipment (CUTE), Airport Management System (AMS) servers- Installed, maintained, supported and updated all Airport Check-in and Gate CUTE workstations.- Training of Airline Staff on Airport Application and Device Usage- Installed and configured all VPN solutions for wireless devices, desktops and Boarding pass printers.

    • Writer
      • Aug 2012 - Dec 2012

      writing political satire

    • Computer Engineer
      • Nov 2009 - Sep 2010

      Network AdministratorTechnical Support

Education

  • 2023 - 2025
    Kwame Nkrumah University of Science and Technology, Kumasi
    Master of Science - MS, Development Management
  • 2005 - 2009
    Kwame Nkrumah' University of Science and Technology, Kumasi
    Bachelor's degree, Computer Engineering

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “IT Services and IT Consulting”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles