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Deidra Walker, Mol, Itil
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- Training
- Project Management
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Bio
Credentials
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Security Testing: Vulnerability Management with Nessus
LinkedInMar, 2024- Apr, 2026 -
Executive Influence
LinkedInJun, 2023- Apr, 2026 -
Negotiating Your Leadership Success
LinkedInSep, 2022- Apr, 2026 -
Learning AWS CloudFormation
LinkedInAug, 2022- Apr, 2026 -
Consulting Foundations: Client Management and Relationships
LinkedInJul, 2021- Apr, 2026 -
Creative Thinking
LinkedInFeb, 2021- Apr, 2026 -
How to Make Strategic Thinking a Habit
LinkedInAug, 2020- Apr, 2026 -
ITIL 2011
AXELOS Global Best PracticeJun, 2016- Apr, 2026 -
Facilitative Leadership Training
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Management and Leadership
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Experience
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Sr. Applications Manager (Delivery and Support)
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Sep 2016 - Present
Provide strategic leadership for development teams enabling application \ software\ business solutions for Colorado Department of Local Affairs, Colorado Department of Regulatory Affairs, Colorado Department of Revenue, and Colorado Department of Transportation. Ensure technical resources are aligned with business strategic roadmap. Craft effective communication for appropriate audiences. • Annual technical contributor to business strategic planning• Empowers development teams to enhance ability to deliver solutions via professional development and synergizing individual skills and talents.• Develops performance based metrics.• On-going process improvements and modernization of applications.• Establish application governance and support models.
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Director, Release Management, Project Management, Quality Assurance
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Aug 2015 - Sep 2016
Director, Release Management, Project Management, Quality Assurance, accountable for developing processes that support the execution of operational and organizational projects to meet business strategies and requirements. • Responsible for development of and planning of components to support implementation of application releases supporting open enrollment and life change events (LCEs). • Ensured contractual implications and obligations met and developed service metrics. • Identified change management opportunities and documented process. • Led team in the successful implementation of business liaison efforts and initiatives.• Developed departmental processes that allowed team to successfully communicate and ensuring awareness of project scope. • Championed development of director level management team meetings.
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Manager, Business Enterprise Applications
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Feb 1999 - Dec 2014
Manager, Business Enterprise Applications, Accountable for company $5M ERP system / applications, directed team of 20, managed team of 5, supported 15,000 employees • Orchestrated process for capturing end user and technical requirements which decreased testing and development time.• Implemented peer review and cross-training processes which resulted in operational redundancy. • Promoted use of application resulting in streamlined productivity, reducing operating costs by 20 %• Implemented weekly application and development enhancements, approved communication and file production moves• Directed daily operations of ERP system and integrations, ensuring system stability and staff coverage • Spearheaded 1st implementation of web-based internal application for employees, reduction in operational staff support• Transitioned and coached development team to be skillful, productive and client-oriented resulting in end-user confidence• Strategized annual / routine operational system maintenance projects / compliance with vendor decommission dates• Developed and managed department budget• Reduced training budget, by sponsoring regional wide on-site Lawson training • Organized business initiatives with teams, including cross team collaboration • Standardized procedures and standards for core team• Infused organization culture as a living organism within the operations of the team• Led organizational change initiatives ensuring federal and state compliance• Denver Public Schools 2014 Honoree for Outstanding Customer Service
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Application Analyst / Data Network Programmer
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1997 - 1999
Configured, tested, and implemented company wide scheduling system for local clinics and designed and developed neonatal tracking application
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Sr. Programmer Analyst / Programmer Analyst
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1990 - 1997
Business analysis and programming support of mortgage application and programming changes to mortgage application
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Programmer
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1989 - 1990
Application programming for satellite locations
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Education
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2014 - 2016Colorado University
Master's Degree, Organizational Leadership -
Tuskegee University
Bachelor of Science (B.S.), Computer Science
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Industry Focus. “Information Technology and Services”
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